Kendall Ford of Meridian

I purchased a truck that I love about a month or so from Kendall Ford in Meridian. However the service and experience at Kendall is concerning. I bought the truck on a Sunday. Which I do not recommend doin Kendall Ford in Meridian. However the service and experience at Kendall is concerning. I bought the truck on a Sunday. Which I do not recommend doing at Kendall Ford. They run a skeleton crew on that day with minimal staff which lead to us being there for over 3 hours. Brandon the salesperson was a very nice and friendly person but his knowledge of the cars that are being sold at the dealership is not very good. Another salesperson helped him go over the inspection and mention items he did not understand, like I said nice and friendly guy, but you have to have knowledge of what your selling to people it’s a bad look when you don’t know or unsure on more than a couple topics or items asked by clients. The gentleman that helped us in the finance department when it came time to do the numbers was named Charles. You have to remember their hustle is get you to agree to the warranties and extra items that you may or may not need as that is how they make their commission or bonus per my wife who is an attorney, she was rough on him and Brandon in regards to their ways. We went back and forth over the interest rate and these “extra items” a few times until I got to where I felt comfortable financing this truck through one of the banks they selected/ would finance me. I was also enrolled in the “recover” item/system for $800 where if you lose your keys or car gets stolen it can be tracked by the fob on your key chain and the box that is put in your car. I received the 2 keychain fobs and was promised the box for the car which I was never given. Charles was all ears and attentive until the papers were signed. When this was brought to his attention by calling the office the day after and leaving a message not once but twice to speak about the matter or the promised item for the truck. I never received a call back. You have to remember that a car dealership is a business and like any other business they are about money and as I learned from a previous boss of mine is that money comes 1st before anything else in business. Not to mention the truck I purchased after the test drive my wife noticed a nail in the rear driver side tire, which lead me to have to leave her overnight so the tire repair department could patch her up then the sensor in the tire had to be replaced about a week later as it would not turn off or reset from the nail that was in the tire when this service was performed. The gal who assisted me when the truck was dropped off for the service said it would cost about $300 or so, I had to shut her down by saying the truck was still under the manufacture’s warranty and the 10 year extended warranty I purchased there at Kendall and also the truck was almost out of gas bordering on empty after the test drive, the truck was a used truck from there used lot. Which leads me to believe that either A the staff takes the used cars out and about for lunch or who knows what else or B a poor job is done on keeping the cars with a sufficient amount of gas in them. If there was maybe one or so minor items that were below satisfactory during this experience, I could see leaving a positive review, but when there is multiple and by the above mentioned I mean multiple negative situations I feel the truth has to be spoken to inform and warn other people. I love my truck and think she is the greatest thing since sliced bread and I believe I got a decent deal on her. But besides that, there’s nothing positive I can say about Kendall Ford. More

I have purchased 3 cars from this dealer and have been completely satisfied all 3 times. completely satisfied all 3 times. More

easy to work with, took care of almost all the paperwork online which saved a lot of time getting the deal done. Everything delivered pristine and as expected. The buildout on the van I bought looks top-not online which saved a lot of time getting the deal done. Everything delivered pristine and as expected. The buildout on the van I bought looks top-notch More

Easy and no hassle process! We enjoyed working with Matt as a Salesman and he was super knowledgeable and helpful. We enjoyed working with Matt as a Salesman and he was super knowledgeable and helpful. More

I am 59 years old I have brought several vehicles over the years this the best car buying experience that I have ever had. Ricky was great and honest. I appreciate Kendall Ford. the years this the best car buying experience that I have ever had. Ricky was great and honest. I appreciate Kendall Ford. More

I’ve dealt with a lot of dealers over the years and Kendall definitely stands out. Very helpful through the process and I never felt like I was being scammed. I will use Kendall from now on for future Kendall definitely stands out. Very helpful through the process and I never felt like I was being scammed. I will use Kendall from now on for future vehicle purchases More

Kendall Ford (Meridian, ID) has a large inventory of vehicles. Their employees are ready and willing to help in any way that they can. They listen to the buyer and respond to many different possibilit vehicles. Their employees are ready and willing to help in any way that they can. They listen to the buyer and respond to many different possibilities that might fit the buyer's needs. The salesman who helped me was even willing to come to Kendall on his day off in order to help finalize the sale. He was in communication with me by texting, phone calls, and emails. I was very well taken care of from beginning to the end of the purchasing process. Also, the gentleman who helped with the financing, was extremely kind and patient with me as he explained every detail of the sale. And, before I drove away from Kendall Ford, the salesman explained every possible feature on the dashboard and inside the vehicle. This is the second time I have purchased a vehicle from Kendall Ford of Meridian ID. And, I will definitely return to them in the future for my future vehicles. KENDALL FORD (in Meridian, ID) is the BEST VEHICLE DEALERSHIP ever!!! ***** More

The dealership was very professional yet laid back and and fun. The sales staff was friendly and knowledgeable. I enjoyed the sales transaction, because of the staff members. By far the best dealership I and fun. The sales staff was friendly and knowledgeable. I enjoyed the sales transaction, because of the staff members. By far the best dealership I've dealt with in the last 30 yrs. More

We had a wonderful experience purchasing our new vehicles from Kendall Ford Very professional and courageous. from Kendall Ford Very professional and courageous. More