Kendall Ford of Wasilla
Wasilla, AK
Filter Reviews by Keyword
By Type
Showing 181 reviews
I ordered my truck 9 months ago and it finally came in. Through out the time it took to get here salesman James kept me posted when ever there was an update. My family and i drove 365 miles down to Wasilla Through out the time it took to get here salesman James kept me posted when ever there was an update. My family and i drove 365 miles down to Wasilla and completed our deal promptly and smoothly. I love Kendalls customer service and will continue to only buy vehicles from Kendall locations. 5 Star More
I had a great experience at Kendall. The service was was fantastic. I was in and out within two hours with a new suv. Thanks again or you great service. The service was was fantastic. I was in and out within two hours with a new suv. Thanks again or you great service. More
Salesman Justin was very personable and easy to work with! He made sure to do whatever it took to ensure we were in the right vehicle at the end of the day. It was a quick process and we left with a gre with! He made sure to do whatever it took to ensure we were in the right vehicle at the end of the day. It was a quick process and we left with a great vehicle 2021 Bronco! We will continue to do business with Kendall Ford of Wasilla in the future. More
Bob at Kendall Wasilla makes the truck buying (and ordering) process so smooth that I drive from Anchorage just to work with him. He always keeps me updated, doesn't waste peoples time, and most impor ordering) process so smooth that I drive from Anchorage just to work with him. He always keeps me updated, doesn't waste peoples time, and most importantly he doesn't blow smoke up you know where. I will be buying my second vehicle from him soon and probably all my vehicles in Alaska. 10/10 Thanks Bob. More
Wonderful customer service, helpful and understanding. The salesmen and financing staff went above and beyond for us, even stayed late on a Friday night to make sure we were happy and taken care of. The salesmen and financing staff went above and beyond for us, even stayed late on a Friday night to make sure we were happy and taken care of. More
had been looking for several days with nothing found to make me look twice until i entered Kendall and met Bruce. i dont need someone to tell me what i want and Bruce let me ask questions and tell him w make me look twice until i entered Kendall and met Bruce. i dont need someone to tell me what i want and Bruce let me ask questions and tell him what i wanted even to the down payment. Got what i wanted and actually felt good about singing the contract thank u all very much for making this buy a pleasure!!! More
I have worked with Kendall Ford for many years. I have never had an issue! I LOVE my new purchase! Couldn't have made a better decision... Only one thing I regret, I should have negotiated a few full ta never had an issue! I LOVE my new purchase! Couldn't have made a better decision... Only one thing I regret, I should have negotiated a few full tanks of gas! :) More
They make you feel rushed when buying a vehicle. Bought a few here now and they don’t go over any features on the vehicle at all . The service department is awful. NEVER properly staffed. Pre covid included! few here now and they don’t go over any features on the vehicle at all . The service department is awful. NEVER properly staffed. Pre covid included! The sales department had the guts to tell us to make another payment on the truck we traded in a few weeks back . paperwork wise , they drag their feet. Love my fords just not this particular dealership. Much better experience at the dealership in anchorage. More


