Kendall Ford
Bend, OR
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194 Reviews of Kendall Ford
I purchased a 2024 Tremor F350 to tow my 27' Airstream. I thought it was overkill but the truck has been awesome; best truck I have ever owned.Our Sales consultant, Mark Philbrook was excellent. However, I I thought it was overkill but the truck has been awesome; best truck I have ever owned.Our Sales consultant, Mark Philbrook was excellent. However, I just received a recall notice telling me it is dangerous to tow because of a software issue that may disconnect the trailer brake. This is my first service issue with the truck. Not good. When I called service today, April 20th, I was told I could make an appointment....in SEPTEMBER. That's right, 5 months from now. I could also drop it off and they would work on it "when they could get to it". I asked if this was weeks or months and I could not get an answer. This is unacceptable for a one year old vehicle that cost north of $100K. Do better Kendall. For this fact alone I could not recommend this dealer. If you sell cars you need to service them within a reasonable time. UPDATE: Kendall folks saw my review and called me. David Citron in Service was friendly, apologetic, and very responsive to my concerns. He told me to come in immediately and have the recall addressed. As problematic as the initial response, this step was above and beyond. And much appreciated. I rate this solution A+ and change my rating. More
The sales person (Ian) was helpful with the sale and trade in. The entire process was relatively quick and efficient. We were present with all the usual extras and there was no pressure when we declined trade in. The entire process was relatively quick and efficient. We were present with all the usual extras and there was no pressure when we declined all upgrades. Ian walked us through all the great features the maverick provides and we are very appreciative. More
Greg, the service advisor, was extremely helpful and courteous. Greg helped to provide prompt service and explained what was being done on my truck. I would highly recommend Kendall Ford of Bend for a courteous. Greg helped to provide prompt service and explained what was being done on my truck. I would highly recommend Kendall Ford of Bend for any mechanical needs. More
Outstanding experience finding and buying a perfect Bronco. By far the best sales consultant Larry Russell with professional, knowledgeable experience. After shopping across Bend, this was great agains Bronco. By far the best sales consultant Larry Russell with professional, knowledgeable experience. After shopping across Bend, this was great against all other dealerships! More
I have been a long time customer of Kendall Ford in I Idaho and am extremely pleased with the level of excellence by Kendall Ford in Bend Oregon. They were absolutely great to work with and extremely pro Idaho and am extremely pleased with the level of excellence by Kendall Ford in Bend Oregon. They were absolutely great to work with and extremely professional. Customer for life!! More
I bought a 2017 Nissan Rogue from Kendall in Prineville. Jeff was the salesman and he is friendly and professional. They treated my modest purchase as though it was a brand new car. Thanks to Jeff and P Jeff was the salesman and he is friendly and professional. They treated my modest purchase as though it was a brand new car. Thanks to Jeff and Prineville Ford. More

