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Kendall Subaru of Eugene

Eugene, OR

4.8
421 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 421 reviews

May 08, 2023

I really and truly appreciate the customer service team in Kendall Subaru's repair shop. They go above and beyond to make sure car repairs go smoothly and don't cost more than they need to (they've helped More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheena, DJ
May 17, 2023 -

Kendall Subaru of Eugene responded

Stephanie, we're happy you found our staff to be so supportive during your experience here at Kendall Subaru of Eugene! Thank you for taking the time to leave us a review. We look forward to your next visit!

May 04, 2023

Sheena at service is excellent. Always a straight-up answer and great service. Service shop does good-quality work. I trust this Subaru dealership with my car. The only place I brin More

by Cindyfco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheena
May 19, 2023 -

Kendall Subaru of Eugene responded

Thank you for sharing your positive experience! We're happy to hear that Sheena Howell provided such excellent service. We look forward to your next visit!

May 04, 2023

I always feel comfortable and confident taking my Impreza here! They are kind, helpful, patient, efficient and knowledgeable. More

by Itskristin32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I always feel comfortable and confident taking my Impreza here! They are kind, helpful efficient and knowledgeable.
Sep 19, 2023 -

Kendall Subaru of Eugene responded

Itskristin32, we're happy to hear you had such a positive experience with our team!

May 03, 2023

Did a great job fixing my outback in what seemed like a record time , great job! More

by robertjbhessler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I don’t remember!
May 19, 2023 -

Kendall Subaru of Eugene responded

Thank you for the kind review; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2023

They take the time to listen to your questions and answer them so you can understand what is needed. More

by ccmorgan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia.
Sep 20, 2023 -

Kendall Subaru of Eugene responded

Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.

April 25, 2023

Kendall Subaru has great customer service and is very efficient when it comes to servicing my car in a timely manner. I love going to Subaru because they are friendly and detail oriented. I also love tha More

by 19Michael77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cayenne
May 23, 2023 -

Kendall Subaru of Eugene responded

We really appreciate your feedback! We're happy to hear that you had such a great experience with Cayenne Elliott. We look forward to your next visit. Take care!

April 24, 2023

I was notified of a recall on the battery system and it was honored without question. Great service. More

by Randall.Sinnott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 23, 2023 -

Kendall Subaru of Eugene responded

We're happy to hear that Dylan Dewberry provided you with such a positive experience! Thank you for taking the time to tell us about your visit. We look forward to seeing you again! Take care!

April 24, 2023

They have always been responsive to our needs while quickly taking care of our car. More

by Penguin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
May 23, 2023 -

Kendall Subaru of Eugene responded

We're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

April 17, 2023

I did something stupid that made all of the lights on my dash light up. Emergency! Took the car immediately to Kendall and got the best service I could imagine, especially late in the afternoon. All for fr More

by wright
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Becca
April 07, 2023

The recall service was scheduled promptly. The services staff was friendly and stayed in communication with the progress of the repairs. The shuttle driver was was courteous and very prompt. A More

by TomP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
May 17, 2023 -

Kendall Subaru of Eugene responded

Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Kendall Subaru of Eugene!

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