Kendall Subaru of Eugene

Your Eugene staff was excellent In COVID protocol!I felt Your Eugene staff was excellent In COVID protocol! I felt uncomfortable when there was no customer safe distancing set up as I tried to enter the cro Your Eugene staff was excellent In COVID protocol! I felt uncomfortable when there was no customer safe distancing set up as I tried to enter the crowded service door. I stood outside the door until someone noticed the jam up. A controlled entrance and safe distance/staging area outside?? More

Oil change on a Friday afternoon. Said it would be 1.5 hours, out of there in less than 1. Tires rotated free too. Great experience hours, out of there in less than 1. Tires rotated free too. Great experience More

Excellent! Stephen in the service dept was great. The techs that worked in my car were very good. Stephen made me feel very good about this dealership which is Stephen in the service dept was great. The techs that worked in my car were very good. Stephen made me feel very good about this dealership which is not the feeling I had after buying my car. I do not have the greatest feeling with the sales area of this dealership. More

no margaritas quick and good work. tire rotation, oil and filter change, vacuumed interior, did covid decon to interior and door handles, checked lites, tranny le quick and good work. tire rotation, oil and filter change, vacuumed interior, did covid decon to interior and door handles, checked lites, tranny level, tire pressure More

a/oil change car smells of oil. black grease stain on visor service for a recall, oil change and cabin filter change we found our car smells of oil with a black grease stain on the visor service for a recall, oil change and cabin filter change we found our car smells of oil with a black grease stain on the visor More

Pleasant service rep greeted me at the door immediately. Gave an estimate of how long service would take. Excellent covid29 procedures. Car was done early! Gave an estimate of how long service would take. Excellent covid29 procedures. Car was done early! More

Took my Outback in for oil change and scheduled service with a couple of factory updates. They were great, finished earlier than expected and brought me home while the work was being done and offered to pi with a couple of factory updates. They were great, finished earlier than expected and brought me home while the work was being done and offered to pick me up. Very clean and sanitary. More

Entirely pleased! I had been experiencing a problem with the battery in the 2019 Forester I purchased last summer. Over a period of about a month, I wasn't able to turn I had been experiencing a problem with the battery in the 2019 Forester I purchased last summer. Over a period of about a month, I wasn't able to turn on my engine on three occasions, and suspected my battery was shot. I contacted Kendall, where I purchased this vehicle, and they arranged to have it towed to their service department. They discovered that the battery was likely defective from the start, and after a period of time, had weakened. I was told that their service department found it was unable to hold a charge. They replaced it with a new, highly rated battery, and the problem was corrected. I was treated with respect, and everyone I interacted with was polite and helpful. Carlos, their shuttle driver, impressed me the most. He arrived on time to pick me up at my house, was polite and friendly, and was quite helpful when I had trouble getting out of his vehicle and into the dealership due to a sprained ankle. More

Dependable and Reliable We've relied on Kendal Subaru for our car purchases and fast and easy service for many years. A courteous staff, clear and concise communication, easy We've relied on Kendal Subaru for our car purchases and fast and easy service for many years. A courteous staff, clear and concise communication, easy scheduling, great service department (tho a bit spendy) make patronage easy. If I have a complaint they listen and try to make it right. My only suggestion is that they get car washing ability. The free coupon to go way out of my way to a less than easy car wash doesn't do it! More