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Kendall Subaru of Eugene

Eugene, OR

4.9
460 Reviews

388 Goodpasture Island Road

Eugene, OR

97401

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Showing 460 reviews

April 21, 2020

Great Went in for service on a recall, suppose to take about thee hours, but was done in less time. they were sure to keep the 6ft distance, and had masks More

by msqrod
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know their names
May 13, 2020 -

Kendall Subaru of Eugene responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2020

Walked in (drove in) without an appointment for service, but was taken care of as if I did. Service was completed sooner than promised and for less than the estimate. More

by steve
Recommend Dealer
Yes
Employees Worked With
Dylan Dewberry
May 14, 2020 -

Kendall Subaru of Eugene responded

Steve, we're happy to hear you had such a positive experience with us!

April 16, 2020

Quick and complete. Even with all the current change in protocol, the service was fast and no appointment needed. Appeared to be thorough and accurate. Thanks all. More

by Gary
Recommend Dealer
Yes
Employees Worked With
Scheduler
May 18, 2020 -

Kendall Subaru of Eugene responded

Gary, we're glad to hear you enjoyed your visit.

April 14, 2020

Excellent The experience was excellent. I felt safe and every person was careful. Everyone was professional and did an excellent job. You get 10 stars or th More

by virginiakelly2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am old and am sorry, I do not remember the names, but everyone was wonderful.
May 18, 2020 -

Kendall Subaru of Eugene responded

Your wonderful feedback and rating mean a lot to us.

April 13, 2020

Impressive performance in the time of Corvid 19 I was impressed with the care and performance of Kendall in maintaining the proper procedures to minimize spread of the Corona virus. They said what More

by babooski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember names
May 18, 2020 -

Kendall Subaru of Eugene responded

Babooski, we are very happy we could provide you with a positive experience!

April 09, 2020

Recall Repair Scheduled an appointment for passenger seat airbag sensor repair. Staff was very helpful upon check in and the repairs took less time than anticipate More

by Long time customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
May 18, 2020 -

Kendall Subaru of Eugene responded

We're happy to hear you had such a positive experience with our team!

April 08, 2020

Excellent service on my Ascent They were very careful during my service. Made sure to sanitize everything and maintain 6 foot distance. Even wiped down interior, outside handles and More

by craighelmkamp
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 20, 2020 -

Kendall Subaru of Eugene responded

We're glad to hear you enjoyed your visit.

March 27, 2020

srevice during coronavirus They were very careful during my service. Made sure to sanitize everything and maintain 6 foot distance. Even wiped down interior, outside handles and More

by patmcmanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Aug 06, 2020 -

Kendall Subaru of Eugene responded

We're glad you had such a wonderful experience with us!

March 13, 2020

Friendliest Dealership I Have Ever Been To I have worked with a lot of car dealerships over the years, and everyone at Kendall Subaru are by far the most genuine, most friendly and all around n More

by joejcr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Aug 13, 2020 -

Kendall Subaru of Eugene responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

March 10, 2020

Quick Service Went in for an oil change, was told it would be 45 minutes to an hour, we were in and out...from checkin to keys in hand...in less then 30 minutes. More

by April F.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 13, 2020 -

Kendall Subaru of Eugene responded

We appreciate your positive review of your recent experience with us!

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