Kendall Subaru of Eugene

I was very pleased with my most recient buying experience with Kendall Subaru. I am a returning customer. I bought my first new Subaru from this dealer ship when it was Romainia Subaru. I recomend this de with Kendall Subaru. I am a returning customer. I bought my first new Subaru from this dealer ship when it was Romainia Subaru. I recomend this dealership and the Subaru brand to everyone I talk to about my experiences with the dealership and my cars. Thank you for haveing such great people working for your company. Jeanine Coffey Very satisified Subaru owner. More

Bought an avalon recently. Not a good buy. The front two tyres good in the center but flat on the sides and unevenly worn out. According to Costso I have to replace them soon. Brakes.. The rotors need polis tyres good in the center but flat on the sides and unevenly worn out. According to Costso I have to replace them soon. Brakes.. The rotors need polishing all the tyres. response from the dealr Neutral.. Bad for a leader.. More

Sales person was fantastic but the overall experiance left something to be desired dealship would not come to terms without a lot stress for us, much more than there should have been............. left something to be desired dealship would not come to terms without a lot stress for us, much more than there should have been............. More

We atarted our deal through the online negotitaions which we have done once before. Our last car deal went well. We feel that the trade in value on our car was low. We traded in a 2003 Beetle with only 61,00 we have done once before. Our last car deal went well. We feel that the trade in value on our car was low. We traded in a 2003 Beetle with only 61,000 miles on it. They gave us $5500 and it is now on the lot for sale for $10999. As the sales manager was extremely nice the finance dept was another story. I felt as if she could have cared less to make eye contact and when we have signed paperwork in the past it has taken twice as long. My husband was unable to be there as we live out of town so they were nice enough to drive the paperwork to us. Unfortunately the day and time they said they would be there came and went. I had to call the dealership to find out what happened. They apologized and set a time for the next day while my husband was at work. Again they were two hours late and my husband had to leave a meeting to finish the paperwork. Since the deal has been done we were actually able to find a cheaper interest rate through a different lending institution at 4% cheaper. We love our car but this is a huge reason why I cannot stand dealerships. Kendall is such a huge dealership I guess I just expected a little better service. More

The best thing about the experience was the lack of pressure to buy. The salesperson listened to what I wanted and made sure I was given the opportunity to test drive the models I was interested in. Th pressure to buy. The salesperson listened to what I wanted and made sure I was given the opportunity to test drive the models I was interested in. There was no rush, no pressure and I felt I got a very good deal on my trade in. I would definitely return and recommend this dealership to a friend. More

We came into the dealership, knowing exactly what we wanted, and we were welcomed in not shone away. Shawn was very accommodating, and got us the deal we wanted. We would recommend kendall, and especial wanted, and we were welcomed in not shone away. Shawn was very accommodating, and got us the deal we wanted. We would recommend kendall, and especially this dealership to any future buyers. thank you Kyle and Chandra More

I purchased a pre-owned 2007 Mazda CX-7 from Kendall Subaru. The staff was friendly, attentive and knowledgeable. I didn't expect to get the value out of my trade in from a dealership but they offered a Subaru. The staff was friendly, attentive and knowledgeable. I didn't expect to get the value out of my trade in from a dealership but they offered a fair price. The best part is I didn't feel pressured or experience any of the back and forth negotiating games that many car dealers use to wear you out. More

The Salesman was very friendly and knowledgeable about Subarus. He came outside and greeted us and showed us the available cars that we were interesting in and never tried to pressure us into making a dec Subarus. He came outside and greeted us and showed us the available cars that we were interesting in and never tried to pressure us into making a decision. More

John Bergland, in particular, was extremely helpful. He spent lots of time with me without the pressure to buy. He provided answers to all my questions, he helped me compare all the vehicles I was interes spent lots of time with me without the pressure to buy. He provided answers to all my questions, he helped me compare all the vehicles I was interested in. He was the best sales associate that I have worked with. Sean helped me secure an excellent purchase price through the internet sales. Stacy and Austin helped me with a much better finance rate than I was able to get through my bank. My only disappointments were my trade in value and my color choice. While significant, they were not enough to outweigh the other positives. I have referred others to John Bergland. I have not had the opportunity to assess the service department but I hope they live up to the standards that the sales and finance department have demonstrated. Thank you. More

Thanks to the high quality of care paid to establishing a relationship and offering of a fantastic price, I am able to enjoy my recently purchased Subaru without any concerns of feeling ripped off. I would r relationship and offering of a fantastic price, I am able to enjoy my recently purchased Subaru without any concerns of feeling ripped off. I would recommend Kendall Subaru and John Bergland to anyone in need of an automobile be it new or used. More