Kendall Toyota of Bend
Bend, OR
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“Toyota Care” appointment for service was at 1:20 told if would be about an hour - I did not leave dealership until 3:45. When I got in my car the new air filters that I was told were changed were sitting on would be about an hour - I did not leave dealership until 3:45. When I got in my car the new air filters that I was told were changed were sitting on the passenger seat i changed them when I got home. I will never go back. More
Sleazy dealership. Offered me a price $5k over the price on their website. Thankfully, I noticed, but the games continued. Offered me a price $5k over the price on their website. Thankfully, I noticed, but the games continued. More
We had another great experience. Noah was great to work with. We left with the truck we wanted and had a good time in the process. Thanks Noah! Noah was great to work with. We left with the truck we wanted and had a good time in the process. Thanks Noah! More
Had a great experience working with Alex when buying my new Tundra. I left with what I wanted and am very happy with how Alex and his team took care of me during the sale. new Tundra. I left with what I wanted and am very happy with how Alex and his team took care of me during the sale. More
I was set to buy a new Tacoma. I was coming from out-of-state, so wanted to make sure it would be ready for pickup when I arrived(extras,etc.). After getting handed of to a diff. s I was coming from out-of-state, so wanted to make sure it would be ready for pickup when I arrived(extras,etc.). After getting handed of to a diff. sales person, and submitting info for my vehicle for a trade-in offer, I never received another call. I suspect because they new I was paying cash. The truck I wanted was still online a week later. Rating: ZERO!! More
So – stopped by the dealership yesterday. Saw the car driving in and went over to the car and looked at it. Showing it’s age in some spots, needs the top replaced (probably around a grand), Saw the car driving in and went over to the car and looked at it. Showing it’s age in some spots, needs the top replaced (probably around a grand), but I figured that’s all stuff I can handle. Was ready to come in and make the deal, until I saw the price tag hanging in the car. Seriously? You advertise this car all over the internet, for under 10K, but yet when one takes the time and effort to travel to you and be there in person, you jack the price up a couple grand to over 12K? Talk about sleazy! In More
Very clean premises and professional service. I went in not very sure of what car to get but thanks to the impecable customer service of Frank L I got a very nice car. He was knowledgeable, respe I went in not very sure of what car to get but thanks to the impecable customer service of Frank L I got a very nice car. He was knowledgeable, respectful, patient, and very helpful 👏🏼😊! I give him 5⭐️!! More
I contacted Kendall Toyota about a used car on their lot. Will M. responded to my questions and was condescending. As is commons with many politicians, he intentionally did not answer my actual question but Will M. responded to my questions and was condescending. As is commons with many politicians, he intentionally did not answer my actual question but different question with the intention of misleading me. I then spoke with his supervisor Jason W. Jason likes to talk on and on and using the tactic of mixing many small misrepresentations and unnecessary information into a long monologue. You have to interrupt many times or listen to him drone on and on with many lies and truths blended together to obscure the truth and making it very difficult to correct all the misrepresentations in his monologue. Taking a complaint about shady behavior to the manager will simply waste more of your time. More
!!!! DO NOT BUY FROM THIS DEALERSHIP !!! Here are the facts: I was sold a brand new 2023 Toyota Tundra that had a defective transmission. They would not acknowledge it until I called corporate and wen facts: I was sold a brand new 2023 Toyota Tundra that had a defective transmission. They would not acknowledge it until I called corporate and went above their head. I was promised a replacement truck, that never happened. Then I was promised a warranty. That never happened. Meanwhile, they messed up my paper work and tried to get me to pay a higher interest rate the next month. Jason Wilkinson is the GM and he is one of the most unprofessional human beings i've ever dealt with. He will lie and snake you at every corner. Do not trust this man at any point in time. I am dead serious. I will never buy another Toyota again, this dealership has completely turned me off from the brand. Please trust me and take your business elsewhere, THEY DO NOT DESERVE IT. 0/10 grimey practices. More