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Kendall Toyota of Bend

Bend, OR

2.2
68 Reviews

61430 S. Hwy 97

Bend, OR

97701

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Showing 68 reviews

March 22, 2024

“Toyota Care” appointment for service was at 1:20 told if would be about an hour - I did not leave dealership until 3:45. When I got in my car the new air filters that I was told were changed were sitting on More

by SJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Purple Team
Apr 03, 2024 -

Kendall Toyota of Bend responded

Our Service Manager, Austin Hunt, would really like to speak with you more regarding this matter. Please reach out to us at 541-323-8911. We look forward to hearing from you.

March 04, 2024

Sleazy dealership. Offered me a price $5k over the price on their website. Thankfully, I noticed, but the games continued. More

by Luke Aiken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Bartlett
Mar 08, 2024 -

Kendall Toyota of Bend responded

Hello, our General Manager, Andy Martin, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

Mar 11, 2024 -

Luke Aiken responded

Pathetic

January 12, 2024

We had another great experience. Noah was great to work with. We left with the truck we wanted and had a good time in the process. Thanks Noah! More

by tompearson48
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Noah
Feb 01, 2024 -

Kendall Toyota of Bend responded

Tompearson48, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kendall Toyota of Bend.

December 15, 2023

Had a great experience working with Alex when buying my new Tundra. I left with what I wanted and am very happy with how Alex and his team took care of me during the sale. More

by Paul Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Vasquez
Dec 19, 2023 -

Kendall Toyota of Bend responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

November 13, 2023

I was set to buy a new Tacoma. I was coming from out-of-state, so wanted to make sure it would be ready for pickup when I arrived(extras,etc.). After getting handed of to a diff. s More

by dmdittman
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicole, Chris
Dec 19, 2023 -

Kendall Toyota of Bend responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at 541-323-8922. We look forward to hearing from you.

October 16, 2023

So – stopped by the dealership yesterday. Saw the car driving in and went over to the car and looked at it. Showing it’s age in some spots, needs the top replaced (probably around a grand), More

by camtscott
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
ej
Dec 19, 2023 -

Kendall Toyota of Bend responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at 541-323-8922. We look forward to hearing from you.

October 15, 2023

Very clean premises and professional service. I went in not very sure of what car to get but thanks to the impecable customer service of Frank L I got a very nice car. He was knowledgeable, respe More

by alijulo97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank L and Elliot D
Dec 19, 2023 -

Kendall Toyota of Bend responded

Alijulo97, we're happy you found our staff to be so supportive during your experience here at Kendall Toyota of Bend.

September 20, 2023

We had a rough go, but the dealership made everything right in the end. Thank you Kendall Toyota Bend. More

by Will M.
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson
Sep 23, 2023 -

Kendall Toyota of Bend responded

Hello, our General Manager, Jason Wilkinson, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

June 20, 2023

I contacted Kendall Toyota about a used car on their lot. Will M. responded to my questions and was condescending. As is commons with many politicians, he intentionally did not answer my actual question but More

by Dissapointed1234
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Will Miller, Jason Wilkinson
Sep 18, 2023 -

Kendall Toyota of Bend responded

Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If there is anything else we can help assist you with, please reach out to us at 541-323-8922. Thank you and have a good day.

Sep 19, 2023 -

Dissapointed1234 responded

I appreciate when they prove my point. They responded with a generic cut and paste response that does not address any specific issue I had. These people are the worst clowns and when I talked to the manager he told me he didn't know what I was talking about with regard to many auto industry sales resources and information. He is lying, has no idea what he is doing, or most likely, a bit of both. Steer clear of these clowns if at all possible.

April 25, 2023

!!!! DO NOT BUY FROM THIS DEALERSHIP !!! Here are the facts: I was sold a brand new 2023 Toyota Tundra that had a defective transmission. They would not acknowledge it until I called corporate and wen More

by Matthew Magnotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Wilkinson, Austin Hunt
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