
Kenny Kent Chevrolet
Evansville, IN
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Took my Yukon XL in for a tambourine sound. Believing to be my sway bar links. Told it needed to be hooked up to a machine to detect the the sound. But no service man thought to just look under Believing to be my sway bar links. Told it needed to be hooked up to a machine to detect the the sound. But no service man thought to just look under the truck and see that the links were missing bushings and clanking all around. And the to charge me $150 to say they can't find nothing wrong. SMH.. So I just changed them myself. Lazy service slipped by 2 employees. More
I took my car in to get a shifter replaced and it ended up having a dead battery, keys had to be ordered (then not needed) because it was in theft mode due to the battery being dead. Anywho not even a week up having a dead battery, keys had to be ordered (then not needed) because it was in theft mode due to the battery being dead. Anywho not even a week later my car was doing the same thing as it was before I took it in. I was told I can bring it back at my convenience but that would most likely have to be a Saturday due to me working ALL week. It was hetic when I had to.put it in the shop and leave it for numerous days and get users to where I needed to go. More
Excellent customer service! Chris in sales was great, as was the entire staff. I look forward to continued excellent service after the sale! Chris in sales was great, as was the entire staff. I look forward to continued excellent service after the sale! More