They are con artists. I traded in a car (Nissan Altima), refi'd the less than $1000, a small amount, I still owed into my current loan that is for $19K, for a 2011 Cruze obtained in 2014 that had almost 50K miles on it. I have been paying on this loan for the past 5 1/2 years. Give me my lemon back, please. Any lemon's better than this car that I can't use AC in. It is a 75 month term. I didn't know that existed and I thought it was a 72-month term. They lied to me and said the car had no service history issues, just maintenance was done. Bull Sh*t. I have the CarFax. The car's first owner took it back to Kenny Kent Chevy and they had to do major thermostat/gasket repairs at less than 27K miles on the car, way before I ever had it. It overheats, anyone that drives it's life is constantly in danger due to a fundamentally flawed engine. I have replaced every single part underneath the hood of the car twofold. I have been on the side of the road with a car that runs hot for the past five years countless times. They could have sold me a brand new Cruze in 2014 for less than one with almost 50K miles on it, but they wanted the old car off their lot, so they took advantage of me, a first-time car buyer. Took it there for a repair estimate and they took no responsibility for their actions. They suggested I trade it in and had me fill out a credit application, then they ran my credit without my consent! Absolutely horrendous business practices. I left the dealership because they'd sold me one piece of crap car, do you really think I'm going to buy a second one from them!? This car was labeled as a "Certified Pre-Owned" vehicle and should not have been labeled as such. It's junk and it's still not paid off, and I still owe more on it than it's worth. BEWARE. Stay away. Far, far away. Unless you want to spend over $7K on car repairs and parts, buy a car from somewhere else--anywhere else! Save yourselves! The other reviews on here must be biased/fake to recommend this dealership. Absolutely appalling.