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Kenny Ross Ford South

Castle Shannon, PA

4.8
1,307 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,307 reviews

August 22, 2014

"Kenny Ross Ford South Works!" Fantastic! Not only did Jarrod Mayo get me out of my old car and into a Ford, I bought two cars. He was thorough in his explanations, even explaining More

by scottom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Mayo
Aug 25, 2014 -

Kenny Ross Ford South responded

All of us appreciate the opportunity you presented to earn your business! Jarrod is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. Jimmy Ross | Chairman | jross@kennyross.com

August 18, 2014

Excelent Car Dealer, Great Employees Rob was a friendly, helpful, and outgoing sales person. He was knowledgeable about the vehicles and had the skills I would except from a sales person. More

by tbm677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 19, 2014 -

Kenny Ross Ford South responded

All of us at Kenny Ross Automotive appreciate the opportunity you presented to earn your business! Rob is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! Jimmy Ross | Chairman | jross@kennyross.com

August 16, 2014

Wonderful vehicle buying experience. Jarrod Mayo got me out of my old Ford Escape and into a new Ford Escape Titanium with a payment that was over $100 less than my old Escape. He explain More

by litlfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Mayo
Aug 18, 2014 -

Kenny Ross Ford South responded

Congratulations on your brand new Ford Escape Titanium! Jarrod is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Jimmy Ross | Chairman | jross@kennyross.com

August 15, 2014

Professional, knowledgeable staff The sales member (Jarrod Mayo) provided all detail info, along with options in purchasing/leasing my 2014 Ford Escape. He moved heaven and earth and More

by k9castle3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Mayo
Aug 19, 2014 -

Kenny Ross Ford South responded

Thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jarrod was so positive. Our goal is to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. Take care! Jimmy Ross | Chairman | jross@kennyross.com

August 13, 2014

Excellent Rob was very helpful and friendly throughout the entire process. He was knowledgeable about the Ford Fusion and was thorough with explaining things t More

by jsteelers88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 13, 2014 -

Kenny Ross Ford South responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Rob is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. We look forward to assisting you with your future sales and service needs. Jimmy Ross | Chairman | jross@kennyross.com

August 12, 2014

Great Service I called the dealership to possibly trade my vehicle in, and I got in touch with Jarrod Mayo. He was a very nice saleman, who was helpful and friendly More

by Laura9900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Mayo
Aug 13, 2014 -

Kenny Ross Ford South responded

Laura, first and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jarrod assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Jimmy Ross | Chairman | jross@kennyross.com

August 11, 2014

Excellent Came in to possibly trade in my car. Jarrod was very helpful and knowledgeable at directing me to cars that I might be interested in. I never felt pr More

by Cval1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Mayo
Aug 12, 2014 -

Kenny Ross Ford South responded

Congratulations on your new Fusion Hybrid! Thank you for taking the time to write about your experience. It is magnificent to know that Jarrod and our staff were able to provide you with the pressure-free and knowledgeable service that Kenny Ross Automotive is known for. Please feel free to call or stop by if there is anything else we can do to help you. We look forward to assisting you with your future sales and service needs. Take care! Jimmy Ross | Chairman | jross@kennyross.com

August 10, 2014

Great Service Had a great experience with Ford South. Was impressed with their professionalism as well as their respect for the customer. The employees at Ford Sout More

by stmsnyder1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 11, 2014 -

Kenny Ross Ford South responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that our staff able to meet your needs. At Kenny Ross Automotive, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Take care! Jimmy Ross | Chairman | jross@kennyross.com

August 05, 2014

Unexpected Even though we had no intention of purchasing a new vehicle that day, we were given a really good offer on our trade in and price of a new vehicle tha More

by murban210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 10, 2014 -

Kenny Ross Ford South responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Jimmy Ross | Chairman | jross@kennyross.com

August 04, 2014

New Lease We are very happy with our new Escape and all of the help that Jarrod offered to get us going in our new car as we get ready for our family to expand! More

by amb7811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Mayo
Aug 10, 2014 -

Kenny Ross Ford South responded

Hello and thank you for the kind words! Congratulations on your new Escape! We couldn't be happier that you enjoyed your experience here at our dealership and that Jarrod was there to provide you with such exceptional service! Please come back and see us again in the future with anything else you might need. Take care! Jimmy Ross | Chairman | jross@kennyross.com

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