Back

Kenny Ross Ford South

Castle Shannon, PA

4.9
1,071 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Contact Dealership

3200 Library Rd

Castle Shannon, PA

15234

Directions

By Type

Showing 1,071 reviews

July 26, 2024

Great experience with Kyron Jones Gary BAC and Ray Glunt. All three are assets to Kenny Ross this is my 4th purchase since 2019 and I will be recommending Kenny Ross to anyone that is looking to purc More

by scol2914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 26, 2024

Matt is a very good and knowledgeable service advisor. He explains everything in sufficient detail and keeps you updated on progress of your vehicle service. He went the extra mile for me and made sure More

by LOUISWEHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt LaFrankie Service Department
July 24, 2024

Great service as always. Friendly staff and the location is perfect from my residence. Very happy with my experience with that Dealership. More

by RONSCHIBNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 26, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 24, 2024

All went well! Great communication with staff. Satisfied with repairs to my 2021 Subaru Forester More

by SEANKRASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 23, 2024

Process was quick and smooth. Hannah Joseph and Nick Kristiansen were a pleasure to work with. More

by luke.a.aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 23, 2024

Quick painless completed in no time. Friendly customer service. Very pleased with the results overall a positive experience More

by bilo054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark slekar
Jul 26, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 23, 2024

They performed great service as usual. Their computer systems were down due to the Microsoft glitch and they did not let that be an excuse to not provide top notch customer service. More

by RON.WILSON126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Jul 26, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 21, 2024

Great customer service and great team. Took a minute to get paperwork done but terrific service. More

by Lizegbert11
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 19, 2024

Our salesperson, Hannah Joseph, was great - patient, attentive, and answered all our questions. If she didn’t know, she quickly got the information from the appropriate individual. More

by emc028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Had some bumps due to nationwide systems hack but enjoyed working with parts and service to achieve desired result. More

by phx1pittfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and service
1
...