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Kenny Ross Ford South
Castle Shannon, PA
926 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 926 reviews
April 15, 2024
Overall, I was leased and felt I got a good deal but I'm taking one star away because I had to walk away to get them to meet my required deal. The saleman and GM were top notch but I felt tye sales manager taking one star away because I had to walk away to get them to meet my required deal. The saleman and GM were top notch but I felt tye sales manager could've done more to compromise while I was there. More
by Glaser1223
Helpful April 14, 2024
The salesman was great and the staff. The truck I purchased was a beautiful truck but I’m a little disappointed in the cleaning there was dirt on the tire and inside as well. But overall The truck I purchased was a beautiful truck but I’m a little disappointed in the cleaning there was dirt on the tire and inside as well. But overall it was a good experience. Thank you for the purchase More
by apachekai01
Verified CustomerApril 14, 2024
The salesman was knowledgeable and attentive. The process was smooth and the vehicle we purchased was great. The Finance Department didn't pressure us into anything we didn't want. Everything fr The process was smooth and the vehicle we purchased was great. The Finance Department didn't pressure us into anything we didn't want. Everything from start to finish was efficient and effective. They addressed our concerns immediately. Alex (sales) made the entire process very painless. We'd recommend the dealership to others. More
by bschull
April 14, 2024
Your collision department and service departments are outstanding. Kayla in service (and Paula) are very helpful. Gavin and Grace in collision are terrific. outstanding. Kayla in service (and Paula) are very helpful. Gavin and Grace in collision are terrific. More
by skeelp1
Employees Worked With
Gavin, Grace, Kayla, Paula
April 13, 2024
Very Efficient always willing to hear your concerns and they are patient with the customer they are patient with the customer More
by Loriotoole65
April 13, 2024
Mark took real good care of me. I was dropped off at my house after I dropped off my car. My car was delivered back to me the next at the time promised. I even got a "swag bag"... I was dropped off at my house after I dropped off my car. My car was delivered back to me the next at the time promised. I even got a "swag bag"... More
by PJD1825
Employees Worked With
Mark - service dept.
April 12, 2024
Great visit this time. Was in and out within the time promised by the writer. Was in and out within the time promised by the writer. More
by mthralls
Employees Worked With
April 12, 2024
Nick was great ! All and all everyone worked together too make the purchase and finalize a multi transaction. All and all everyone worked together too make the purchase and finalize a multi transaction. More
by Chef paul
