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Kenny Ross Ford South

Castle Shannon, PA

Overview
Employees
Reviews
Vehicles
4.8
1,348 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
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3200 Library Rd

Castle Shannon, PA

15234

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Showing 1,348 reviews

July 12, 2025

It was a great experience. They made it go smooth. I really enjoyed working with Kaylee. I would recommend this place to anyone More

by rdouthitt1010
Recommend Dealer
Yes
Employees Worked With
Kaeley Lentz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 09, 2025

After the fuel pump went on my 25 Bronco in the middle of the ft Pitt tunnel, I had to have it towed to Kenny Ross. Mark empathized with my situation, got my car in and repaired within a week. Mark deserves More

by BORK.MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 05, 2025

Another excellent service visit at Kenny Ross South. Quick, professional service and excellent communication during this visit. Highly recommend. More

by dshinsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 03, 2025

I received a video inspection of my car and it was very clear and concise, thank you! More

by marpav97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 03, 2025

Well satisfied with my experience at Kenny Ross Ford south. John Eberline is a top notch manager. Service department is always very helpful. More

by CAMERONBOB55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 02, 2025

The Kenny Ross service team is friendly and communicative. I got a video update on my inspection, which I appreciated. More

by amulkerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2025 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 01, 2025

Keegan was really great! Did everything he could to get my car back to me super fast. More

by dmcbak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2025

I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in. More

by mddst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Rockey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 30, 2025

John Eberlein unprofessional, abusive, is not customer friendly. Verbally abusive to customers Will never set foot in Kenny Ross dealership ever again. Will be posting on several social media platforms More

by Hoseman31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Eberlein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Buch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Naret
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Kenny Ross Ford South responded

Mike's daughter bought a vehicle from us this past Saturday, and he was aware of the purchase using his car as a trade-in for his daughter's deal. He was in contact with her several times during the sale, and today he brought in his title to sign over to us. He entered the showroom and was hostile towards the staff and me. He said he would not sign off on the trade unless we gave him more money for his trade outside of the car deal. I explained to him that we do not do that, and I offered to have his daughter bring back the car because he would not finalize the deal. He called me a vulgar name and then told customers in the showroom that we took advantage of his daughter, even though he knew the details of the transaction.

June 28, 2025

They were helpful . Patient answering my question.Making sure customer was satisfied. Kaley went over the car was overwhelming but said if I need anymore help. More

by Teanbean1128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaeley Lentz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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