Back

Kenny Ross Ford South

Castle Shannon, PA

4.8
1,308 Reviews
Pittsburgh Is Covered We believe that all of our Bethel Park, South Park PA and Venetia PA drivers deserve to have a comprehensive customer service experience here on our lot at Kenny Ross Ford South, and that extends beyond offering a test drive. From financing to providing reliable repairs and service, our team is dedicated to helping you succeed as a driver. We're here to answer questions, provide guidance, and help you however we can.
Contact Dealership

3200 Library Rd

Castle Shannon, PA

15234

Directions

By Type

Showing 1,308 reviews

July 07, 2014

Great Experience & Salesperson Hunter Remmert did an outstanding job, knowledgeable and friendly. Would definately reccomend him and this dealership. More

by Psupug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 08, 2014 -

Kenny Ross Ford South responded

Thanks for this 5-star review! It is nice to know that Hunter was able to provide you with a great car-buying experience. Thanks for your recommendations, and enjoy driving your new vehicle! Jimmy Ross | Chairman | jross@kennyross.com

July 02, 2014

Great Experience This was an easy and pretty straightforward process. Things went a lot smoother than what I anticipated and the process, once my wife and I decided t More

by adp2380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sobocinski
Jul 03, 2014 -

Kenny Ross Ford South responded

Congratulations on your new car. Thank you for taking the time to write about your experience with us. We work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Jimmy Ross | Chairman | jross@kennyross.com

July 01, 2014

salesperson Steve is a great salesperson to work with. He wasn`t pushy. He puts the customer first. He will work with you in any way he can. More

by rick253
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2014 -

Kenny Ross Ford South responded

Thanks for this 5-star review! We are glad to hear that you had a pleasant car-buying experience with Steve. Don’t hesitate to call or visit us if you need assistance concerning your new vehicle. Jimmy Ross | Chairman | jross@kennyross.com

July 01, 2014

Great Service Rob was very helpful, knowledgeable and extremely friendly when we went to purchase a car. Being I had know idea what I wanted Rob helped me to elimi More

by Lanoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Latulola
Jul 02, 2014 -

Kenny Ross Ford South responded

Thanks for this great review! Robert truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous, and he will be glad to hear you were able to perceive that. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for special deals. Enjoy driving your 2011 Ford Escape! Jimmy Ross | Chairman | jross@kennyross.com

June 30, 2014

Sales and Serivice I have been a loyal customer at Kenny Ross and Both Smith for many years mainly because of Dan Curley in Service dept. That is why i continue to buy More

by carolcoultas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Liebro and Dan Curley
Jul 01, 2014 -

Kenny Ross Ford South responded

Carol, thank you so much for this wonderful review. Dan is one of the best at his career and your review is spot on. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. Thanks again for your loyalty and your 5 star rating. We will be there for you for many years to come. Best regards, Jimmy Ross | Chairman | jross@kennyross.com

June 27, 2014

xxxxxxxx Overall,I had a nice experience.I was referred, and would also refer. Robbie was very helpful in getting me what I was looking for. He took good care More

by MBaranauskas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Latuloa
Jun 30, 2014 -

Kenny Ross Ford South responded

Michelle, thank you for writing such a great review about your experience at our dealership. We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. I’m happy to hear Robbie was able to help find the perfect car for you. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Jimmy Ross | Chairman | jross@kennyross.com

June 25, 2014

Horrible Service TWICE! Went to the to dealership on 6/14 & 6/17, I was looking for a very nice salesman that helped me last month. After standing in the showroom for 20 minu More

by MJ_14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't Remember
Jun 25, 2014 -

Kenny Ross Ford South responded

I would like sincerely apologize for your experience at the dealership. I assure you this is not typical of our team. I would appreciate the time to speak with you personally in regards to your visit. Please contact me at your earliest convenience. I look forward to hearing from you. Best Regards, Jimmy Ross | Chairman jross@kennyross.com

June 18, 2014

My Escape buying experience at Kenny Ross I have to say I could not be more pleased with Rob as a sales person.He made are experience of buying our new car as easy as possible .He's very perso More

by Mudbaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 19, 2014 -

Kenny Ross Ford South responded

Faith, it is reassuring to know that Rob provided you with a hassle-free and welcoming shopping experience. Rob’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Thanks for the recommendations, and have fun driving your new Ford Escape! Jimmy Ross | Chairman | jross@kennyross.com

June 18, 2014

Ford f150 Service was outstanding. Rob was very professional and did an excellent job. I highly recommend anyone going there. Any questions I had rob was ther More

by Studio2321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Laird
Jun 19, 2014 -

Kenny Ross Ford South responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Rob. Enjoy driving your new Ford F-150! Jimmy Ross | Chairman | jross@kennyross.com

June 17, 2014

The Ideal Car-Buying Experience Kenny Ross provided the ideal experience. My fiance and I bought our first car as a couple and from the time we walked in we were treated with respect More

by NHobes22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 18, 2014 -

Kenny Ross Ford South responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Rocky and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer specials for our Facebook and Twitter followers. Thanks for the recommendations, and enjoy driving! Jimmy Ross | Chairman | jross@kennyross.com

...
106
...