
Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience This was an easy and pretty straightforward process. Things went a lot smoother than what I anticipated and the process, once my wife and I decided t This was an easy and pretty straightforward process. Things went a lot smoother than what I anticipated and the process, once my wife and I decided to buy, went a lot quicker than expected. There was no pressure or hassle from the first through the last visit. More
salesperson Steve is a great salesperson to work with. He wasn`t pushy. He puts the customer first. He will work with you in any way he can. Steve is a great salesperson to work with. He wasn`t pushy. He puts the customer first. He will work with you in any way he can. More
Great Service Rob was very helpful, knowledgeable and extremely friendly when we went to purchase a car. Being I had know idea what I wanted Rob helped me to elimi Rob was very helpful, knowledgeable and extremely friendly when we went to purchase a car. Being I had know idea what I wanted Rob helped me to eliminate what I definitely didn't want and zero in on the perfect vehicle for me (a certified pre-owned 2011 Ford Escape). The buying experience was no where near as painful as it was the time I bought my first car. Thank heavens. More
Sales and Serivice I have been a loyal customer at Kenny Ross and Both Smith for many years mainly because of Dan Curley in Service dept. That is why i continue to buy I have been a loyal customer at Kenny Ross and Both Smith for many years mainly because of Dan Curley in Service dept. That is why i continue to buy my cars there. More
xxxxxxxx Overall,I had a nice experience.I was referred, and would also refer. Robbie was very helpful in getting me what I was looking for. He took good care Overall,I had a nice experience.I was referred, and would also refer. Robbie was very helpful in getting me what I was looking for. He took good care of me. Michelle B More
Horrible Service TWICE! Went to the to dealership on 6/14 & 6/17, I was looking for a very nice salesman that helped me last month. After standing in the showroom for 20 minu Went to the to dealership on 6/14 & 6/17, I was looking for a very nice salesman that helped me last month. After standing in the showroom for 20 minutes, someone finally came over to greet me. When I asked for the salesman I was previously working with, I got an instant attitude, was told my salesman was on vacation and he walked away from me while I tried to ask when my salesman would be back. On the 17th I didn't really want to go back but my original salesman was so great and so helpful that I didn't want to fault him for someone else's ignorance. When I got to the store the rude salesman rolled his eyes at me, walked over and says, "Didn't I just tell you he was on vacation!" I was so disgusted that I just walked away. I called in yesterday to look for my salesman only to find out that he'd been let go! Really, he was let go! It's a real shame that this is how this store is run. You get rid of a great employee but the rude ones are still there. I will never return to that or any other Kenny Ross store. I will be looking for that salesman that originally helped me. More
My Escape buying experience at Kenny Ross I have to say I could not be more pleased with Rob as a sales person.He made are experience of buying our new car as easy as possible .He's very perso I have to say I could not be more pleased with Rob as a sales person.He made are experience of buying our new car as easy as possible .He's very personable ,friendly and helpful.I would definitely come back to him for my next car. Also recommend him to friends and family.Thank you so much, Faith Leuch More
Ford f150 Service was outstanding. Rob was very professional and did an excellent job. I highly recommend anyone going there. Any questions I had rob was ther Service was outstanding. Rob was very professional and did an excellent job. I highly recommend anyone going there. Any questions I had rob was there for me. More
The Ideal Car-Buying Experience Kenny Ross provided the ideal experience. My fiance and I bought our first car as a couple and from the time we walked in we were treated with respect Kenny Ross provided the ideal experience. My fiance and I bought our first car as a couple and from the time we walked in we were treated with respect and class from every member of the Kenny Ross team. I really could not be more impressed - from friendliless to quality, we are thrilled to give Kenny Ross our business. I would recommend this dealership to anyone who wants to buy a great car but doesnt want to the usual "game" of car buying. Our salesman, Rocky, was completely straightforward and honest with us from the get-go and truly cared about our needs and how they could make it work best for us. Completely genuine. I really could not be more impressed. Would recommend the dealership anybody - truly. I thank them for making our first couple car buying experience so perfect. More