
Kenny Ross Ford South
Castle Shannon, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Absolutely Amazing! Benjamin Aul was the friendliest and most personable salesman I have ever met. The whole Kenny Ross family went above and beyond to help me get my bra Benjamin Aul was the friendliest and most personable salesman I have ever met. The whole Kenny Ross family went above and beyond to help me get my brand new Escape! We were so pleased with all of the service we bought another vehicle the same night I went to sign the papers for my vehicle! More
Enjoyable Purchase Experience Our purchase of a new Fusion was seamlessly facilitated by John Sobocinski whose knowledge and consideration made for a most pleasant experience. Eve Our purchase of a new Fusion was seamlessly facilitated by John Sobocinski whose knowledge and consideration made for a most pleasant experience. Everything throughout the process went without a hitch! More
Excellent customer service! Had not purchased a car in a long time. Prior experiences had not been very good. Did not feel pressured or intimidated. Very positive experience. Joh Had not purchased a car in a long time. Prior experiences had not been very good. Did not feel pressured or intimidated. Very positive experience. John in particular was very helpful and made the process very easy. Would be happy to work with him again! Will definitely look at the dealership again in the future. More
Twice as Happy Anyone would be happy buying a new vehicle, but my wife and I are twice as happy because we bought two vehicles. Our salesperson, Mark Pritchard put Anyone would be happy buying a new vehicle, but my wife and I are twice as happy because we bought two vehicles. Our salesperson, Mark Pritchard put the fun back into purchasing a new vehicle. He made us feel at ease and very comfortable with the purchase. At first we were planning on only buying a Ford Edge, but my wife was taking some much needed info to the dealership and to Mark Pritchard, at which time she made an inquiry about the Ford Escape. Mark took the time to answer all her questions and took her for a test drive at which time she fell in love with the vehicle. Mark and sale manager David Liebro worked out a monthly payment that was acceptable, so now we're twice as happy. More
car buying easy I liked our salesman, Jack Walsh. He was very clear and explained anything that I had a question on. Car was ready to go. I thought I had a good rate I liked our salesman, Jack Walsh. He was very clear and explained anything that I had a question on. Car was ready to go. I thought I had a good rate from my bank and they did even better for me. Thank You Joanne. It was a very pleasant buying experience. Had to come back to get some additional items that we had made an appointment for. Thanks to Chris I got home without going through all the traffic mess! More
Only dealership I go to This is the 3rd purchase that I made at this dealership. The experience has always been a good one. The sales staff on the floor exceed the standard This is the 3rd purchase that I made at this dealership. The experience has always been a good one. The sales staff on the floor exceed the standard of customer service. No matter who you are purchasing your vehicle from the rest of the staff is equally friendly and helpful. We purchased our new F-150 from Ben Aul. This was an expensive purchase and he went above and beyond to answer all of my questions. He actually initiated the e-mail checking to see if I had any questions. The service has always ben excellent and the service department staff is always helpful. I keep my vehicles a long time and I hope Kenny Ross is still here when I need to purchase my next car or truck. More
Super Customer Service Mark was attentive to our requests in the type of vehicle that we wanted. He provided us with different options so that we could make the best decisi Mark was attentive to our requests in the type of vehicle that we wanted. He provided us with different options so that we could make the best decision. He was very friendly and honest. Excellent customer service. More
Excellent Service We were extremely pleased with Ryan's customer service. Ryan was very attentive and thorough with the whole process. We told him how much we wanted to We were extremely pleased with Ryan's customer service. Ryan was very attentive and thorough with the whole process. We told him how much we wanted to spend and he was able to quickly accommodate us with a beautiful fusion. Also, we loved all the warranties that Ford offers. It is nice to know my car is completely covered and now the only worries I will have is someone dinging my doors:) I will have to park further away at the grocery store to avoid this. Thank you, again Amy, Eric, and Logan More
Great Experience Jack was extremely helpful in finding us a car on two different occasions. He made the experience enjoyable and stress free! Jack was extremely helpful in finding us a car on two different occasions. He made the experience enjoyable and stress free! More
Satisfied buying experience This dealer was helpful in securing the car of my choice and worked with me even though they had to do a dealer trade. Salesman was very nice and not This dealer was helpful in securing the car of my choice and worked with me even though they had to do a dealer trade. Salesman was very nice and not pushy. More