Kenny Ross Ford South

Excellent experience with a new Mustang Mark and Chris went above and beyond to find just the vehicle that I wanted with all of the options I was looking for - they were both extremely helpf Mark and Chris went above and beyond to find just the vehicle that I wanted with all of the options I was looking for - they were both extremely helpful and a pleasure to do business with. More

I had a wonderful salesman john sobocinski. Had a wonderful salesman and had a great experience. Everyone was very nice and helped me with complete professionalism. I found the vehicle on line a Had a wonderful salesman and had a great experience. Everyone was very nice and helped me with complete professionalism. I found the vehicle on line and which was on Friday and Monday it was mine :) very fast and efficient More

They made the car buying expericence stressless Ryan Kiffer approached me while I was looking around. I told him what I was looking for and about how much I was looking to pay a month. He was able Ryan Kiffer approached me while I was looking around. I told him what I was looking for and about how much I was looking to pay a month. He was able to get me a good deal done quick and smooth on the car I wanted. I would highly recommend going to see him. More

"Jack Walsh" Jack did a wonderful job, easy to work with, he provided great service, no stress, great help got me into my first car very professional, I would reco Jack did a wonderful job, easy to work with, he provided great service, no stress, great help got me into my first car very professional, I would recommend anyone who's looking for a vehicle to go to the dealership and ask for Jack he would be more than happy to help or assist you out with any question or your needs. More

Twinbropgh JACK WALSH Jack was the best person I have ever bought a car from. He took time to help find the car we where looking for in our price range with JACK WALSH Jack was the best person I have ever bought a car from. He took time to help find the car we where looking for in our price range with no high pressure tactics. He was wonderful to work with, very honest and pleasant. Made the buying experience pain free. I would recommend this dealership and Jack Walsh to anyone. More

Great Service! My son and I went to the dealership to look for a vehicle. Once we arrived we were met by Mark Pritchard as sales rep at the dealership. Mark was a g My son and I went to the dealership to look for a vehicle. Once we arrived we were met by Mark Pritchard as sales rep at the dealership. Mark was a great help to my son since it was going to be his first purchase. The entire process was prompt and very professional. I would recommend anyone in the market for a vehicle to go visit this dealership and ask for Mark. He will be more than happy to help you out with all of your needs. More

Salesmen yell at the customers! They do not budge on used car prices, especially if you are using some discount program such as the USAA car buying service. I did not know this. This They do not budge on used car prices, especially if you are using some discount program such as the USAA car buying service. I did not know this. This kind of approach was not explained to me by anybody who worked there, so I thought they were intentionally not helping me on the price. When I asked a representative from USAA about this program, I was told that I could try to haggle the dealer for a better price. When I told one of the salesman here, Ben Aul, he yelled at me and called me a liar. I called to complain and the used car manager, Bill Marnich, told me "there are two sides to every story"... as if I had it coming! No customer deserves to be treated so rudely. Do not buy a car from Kenny Ross Ford South. Post Review Edit: After submitting the prior text, the general manager of Kenny Ross Ford South responded and offered a reduced price on the car I was considering. However, due to my treatment I would not have purchased a car from this dealership anyway. I went and bought a car elsewhere, but the general manager did try to do the right thing and resolve the situation. More

JACK WALSH JACK WAS WONDERFUL TO WORK WITH, HE PROVIDED EXCELLENT SERVICE AND MADE NEGOTIATIONS STRESS FREE. HE IS THE VERY FIRST CAR SALESMAN TO CALL JUST TO SE JACK WAS WONDERFUL TO WORK WITH, HE PROVIDED EXCELLENT SERVICE AND MADE NEGOTIATIONS STRESS FREE. HE IS THE VERY FIRST CAR SALESMAN TO CALL JUST TO SEE IF I MADE IT HOME SAFE EVEN THOUGH I LIVE CLOSE BY. HE ALSO FOLLOWED UP BY PHONE TO MAKE SURE I WAS ATTENDING THE SYNC CLASS, AND MADE SURE I KNEW I COULD STOP ANYTIME I HAD A QUESTION OR PROBLEM. HE BY FAR, IS THE BEST SALESMAN I HAVE WORKED WITH. BRENT HAMMERLING MADE THE LEASE FINANCING EASY AND AT NIGHTS END WAS EXTREMELY HELPFUL AND PATIENT More

Outstanding Customer Service I looked for a month for a used Honda CRV and bought one at Kenny Ross Ford South yesterday. I was driving a 2004 Honda CRV with 180,000 miles on it. I looked for a month for a used Honda CRV and bought one at Kenny Ross Ford South yesterday. I was driving a 2004 Honda CRV with 180,000 miles on it. I have saved my money since 2006 for a new "used" car and I am happy I bought the one I did at Kenny Ross Ford South. I bought a 2010 Honda CRV EX-L with Navigation. I was looking for a 2013 and am taking a chance that a 2010 with low miles will last me another ten years, which is how long it will take me to save for my next car. Regarding Customer Service, I first contacted them via Autotrader online chat while riding an Amtrak train from Philly to Pittsburgh. Turned out the Gen Mgr, Tom, answered my chat and linked me up with my salesman, John Sobo. While I was still on the train, John went out to the car on the lot checked it out, and answered my questions. It was nearly closing time and I asked him to grab the keys until the next business day. The dealership is a little over an hour from my house. When I arrived and saw the car, I immediately knew that this dealership was a good one because John honestly answered my questions over the phone prior to me driving there. (So, so many dealerships are not honest). I test drove the car and the brakes sounded bad. John arranged for the Used Car Mgr, Bill M. to drive it with me. He suggested that it might be rusty rotors from the car sitting on the lot. The Used Car Mgr., Bill M. included in the contract that if I had trouble with the rotors or brake pads within 60 days they would fix them at no charge. (they still have a low noise to them, so I may update this post in a few weeks) John Sobo my Salesman was a great guy - laid back, not pushy, very professional and detail oriented. The Business Manager Brent was thorough and professional, and did not try to push the extended warranty on me after I told him I did not want it. I would HIGHLY recommend Kenny Ross Ford South to everyone. Not one person was pushy or dishonest. I bought a 2010 Honda CRV with low miles. Bill M the Use Car Mgr and Tom the Gen Mgr assured me that they would take care of any problems and I think they will - they seem like genuine Pittsburgh guys who you can trust. More

Absolutely Amazing! Benjamin Aul was the friendliest and most personable salesman I have ever met. The whole Kenny Ross family went above and beyond to help me get my bra Benjamin Aul was the friendliest and most personable salesman I have ever met. The whole Kenny Ross family went above and beyond to help me get my brand new Escape! We were so pleased with all of the service we bought another vehicle the same night I went to sign the papers for my vehicle! More