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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
398 Reviews
Call Service Center (412) 881-0001

398 Reviews of Kenny Ross Ford South - Service Center

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August 18, 2024

Very easy to make appointments, service personnel are very courteous and through with keeping you informed of progress of the service you are receiving. More

by MALUTICHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service department
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 18, 2024

matt was great and got everything addressed including the recall for the rear axle and completed that day. More

by fze22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : matthew la frankie
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Aug 21, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 17, 2024

Great experience. Gavin is awesome. He followed through on everything and was very communicative. The entire experience was positive, but I would go back there for More

by BCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Swartz
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2024

The Works and annual inspection were satisfactorily completed in less than two hours. Thank you. More

by ELS100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both service desks staff were helpful.
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 15, 2024

Tyler was excellent ! Extremely courteous and returned phone calls in a timely manner. prompt service! More

by Cheryl T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ttler
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Aug 21, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 13, 2024

I have stayed with Kenny Ross for all my needs rather than try and find an independent mechanic or for other maintenance that can be trusted . More

by LORI3762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Aug 13, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 10, 2024

dealership went above and beyond servicing my Ranger! !! Paula was tremendous . Im thankful to everyone involved. More

by kdavis3102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula
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Aug 13, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 10, 2024

Gavin Swartz and his coworker are exceptional. They exhibit what the former Kenny Ross used to be. More

by jrjgov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin swratz and his co- worker
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Aug 13, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2024

The service was wonderful! I have never been disappointed with the service at Kenny Ross Ford. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 08, 2024

This rating is for the Service department only! Keegan rocks! I also like the feature with service results sent over email, where I can see the results, prices and also a video of all findings. More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliott
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Aug 09, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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