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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
168 Reviews
Call Service Center (412) 881-0001

168 Reviews of Kenny Ross Ford South - Service Center

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April 26, 2024

I scheduled a repair for a window that was not working. I also scheduled a rental from Enterprise. I dropped the car off just before 7:30AM and went to the waiting area to wait for my rental. My car was do More

by BLANE1011
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Helpful
April 25, 2024

Dealership is always a pleasure to work with. Whether it is sales, service. Professional and great attention to detail. More

by andyschenkemeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
JoAnne Kranik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 25, 2024

THE Service I received during my INPECTION by all involved was Excellent. Findings during the inspection were needed to be repaired for my vehicle were called in an arranged. I took my vehicle in f More

by AL_JANUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Donas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 25, 2024

Easy to drop off vehicle inside, courteous and professional service advisor, quick maintenance time were all experienced during my appointment on Wednesday. More

by mrosie1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Helpful
April 24, 2024

I received great service when I got mt car inspected and an oil change and the waiting room had coffee and doughnuts and water .Very accommodating and it was a good experience and I would recommend the serv More

by newman1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
April 24, 2024

Awesome service! Mark is the greatest and most helpful person to deal with! Got my car in early! More

by Alyssadziadyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Apr 25, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 23, 2024

The staff was great, Matt was very helpful. They gave me a free rental so I could drive myself home instead of waiting for hours. More

by LEEMINOR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Apr 24, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 20, 2024

I felt that everyone was genuinely interested in helping me and put forth the effort to provide excellent service. More

by jjplpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Bac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kassouf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 20, 2024

Paula and Mark were amazing. So professional and helpful. A absolute tribute to your organization. More

by LAPORTE1688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Money and Mark S.
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Apr 23, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 19, 2024

Over the years I’ve bought cars at Kenny Ross good sales good service good quality More

by JIMMCPEAK449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2024 -

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
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