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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
420 Reviews
Call Service Center (412) 881-0001

420 Reviews of Kenny Ross Ford South - Service Center

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June 27, 2024

Service staff is excellent! Mark and Matt make the service experience a pleasure and Liam is excellent More

by JOHNFEDOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 27, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 26, 2024

Great customer service and friendly experience. Trust is running great and smooth after service. Thank you. More

by DLCHRISTOPHERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Service Manager
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Jun 27, 2024 -

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 25, 2024

I was scheduled in with a short notice and job was completed in timely fashion with friendly staff More

by RHOP2403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 26, 2024 -

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 23, 2024

I like the free car wash that’s included and the waiting area is nice More

by hurdy14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF RULLO
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Jun 25, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 22, 2024

Best customer service in Pittsburgh. Thanks always accommodating me on short notice. Highly recommend Kenny Ross. More

by cory_hoke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Slekar
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Jun 25, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 18, 2024

The service delivery was very convenient and the video from the mechanics was thorough and appreciated. The staff was courteous. Well done! More

by jonegan5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keagan Elliot
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Jun 19, 2024 -

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 17, 2024

Great and professional . Always prompt and the staff is thorough and respectful and kind also More

by reecie949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Jun 18, 2024 -

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2024

Very helpful, knowledgeable and kind. What more do you need from a service department. I will return. More

by trobnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jun 18, 2024 -

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 15, 2024

This service department always impresses! Had my wife's vehicle in for recall and standard maintenance. Great job KRFS team. Great attitudes from everyone working, and the staff made sure t More

by cjmallory011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jun 18, 2024 -

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 12, 2024

Very professional and informative about the vehicle we were interested in buying for my daughter. More

by GOTCHAGASKILL0624
Recommend Dealer
Yes
Employees Worked With
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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