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Kenny Ross Ford South - Service Center

Castle Shannon, PA

4.8
398 Reviews

398 Reviews of Kenny Ross Ford South - Service Center

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January 21, 2025

The staff in the service department were excellent. The work was completed promptly and efficiently. More

by pat-tro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myles
January 21, 2025

Was well taken care of had a great experience will definitely go back The sales people went above and beyond to get the deal done More

by busboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Bodzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Glunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
KYRON JONES
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Always a good experience when I have to take my car in for inspection. I was greeted by a woman when I arrived who was very friendly and it is hard to tell from the photo but that might have been Hannah. More

by phyblog
Recommend Dealer
Yes
Employees Worked With
NICK KRISTIANSEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
HANNAH JOSEPH
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Nothing to say nice so I’m not gonna say nothing at all I will NEVER buy a Ford in my life again More

by TREDDIX2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any
January 16, 2025

Very nice good people working there I was covered by my points so service for oil change was free More

by Martin_ohanlon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Eberlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Went in for just a basic oil/filter change. Service dept. had me in and out in an hour. Doesn't get better than that. Another dealership had me there for a couple hours for the same servi More

by nsimjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keegan Elliot
January 10, 2025

They were extra mile. Far and beyond. Nice customer service and great work fixing my car More

by leslie_931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula and Kayla
January 09, 2025

I cannot say enough good things about the body work shop at Kenny Ross Ford South. They are professional and honest. I have had problems with them in the past (5 years ago) but recently they have really imp More

by kelly10303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Swartz
January 09, 2025

After waiting for recall part , was very prompt into getting me in to have serviced. Rental and all accommodations were ready when arrived , also great communication . Thanks More

by gmg0620
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mooney
January 02, 2025

Had a state inspection service scheduled and it was handled expeditiously and without issue. Customer Service Rep recommended using Ford Points and I was able to walk out without any cash out of pocket More

by nproksell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service Personnel at service desk.
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