Kenny Ross Ford South - Service Center
Castle Shannon, PA
398 Reviews of Kenny Ross Ford South - Service Center
Always happy with the quality of the work this dealership's service department performs. The service advisor is also very good at keeping you aware of the progress of the work they're doing. dealership's service department performs. The service advisor is also very good at keeping you aware of the progress of the work they're doing. More
Myles, in customer service, made my experience painless from setting up my appointment, making sure he understood the problem, keeping me posted and arraigning my transportation. from setting up my appointment, making sure he understood the problem, keeping me posted and arraigning my transportation. More
Service was timely and took a reasonable amount of time, also a good value. Only issue is a lack of communication when pulling up to the service area on whether to stay in the car or come into the office a also a good value. Only issue is a lack of communication when pulling up to the service area on whether to stay in the car or come into the office and the staff seemed to not want to come outside to provide guidance to people. More
Always go there. They do exceptional repair work. My only complaint was that windows inside my car were dirty and smeared. The collision department is fantastic an They do exceptional repair work. My only complaint was that windows inside my car were dirty and smeared. The collision department is fantastic and contacted me with info that more damage was found and they took care of everything! More
Great people to work with, performed to detail and love that they washed my vehicle afterwards that they washed my vehicle afterwards More
Service department has been phenomenal. Technician, Nolan, provided a great video explaining in detail the problem with my seatbelt and resolution. Mark Slekar called and explained that A p Technician, Nolan, provided a great video explaining in detail the problem with my seatbelt and resolution. Mark Slekar called and explained that A part needed ordered and would be delivered the next day. The following day I received a call at 9 AM saying my car was ready for pick up. Couldn’t have been an easier process. More