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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
1,941 Reviews

1,941 Reviews of Kenny Ross Subaru - Service Center

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April 19, 2022

I drive an hour to go to this dealer. Everyone is kind and efficient. The waiting area is comfortable and clean. Expectations are always exceeded. More

by ANNMENZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 19, 2022

Strive was fast and I received updates along the process. Very respectful and great waiting Lounge. More

by jpeters31589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Johnny Blair
Apr 19, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 18, 2022

They really are great people! I love the personalities! Could work on communication between departments. More

by ANGMLOPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kenny Ross Subaru responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2022

very pleased with the service we receive! Work is always completed very effectively and efficiently! More

by CAG220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 14, 2022

They’ve been fantastic ever since we bought our vehicle. Happy to take it back for service there. More

by JBSIVMOM
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Kenny Ross Subaru responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 14, 2022

The young man in the express bay was very helpful and personable. Service was done on time. More

by RWARZES
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jakob Krydick
Apr 14, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 14, 2022

I have been very pleased with the service that I have received, since we purchased our Subaru from your dealership. Everyone has always been pleasant and helpful. I was delighted to find that your serv More

by BOBVON123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of anyone's name!
Apr 14, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 14, 2022

Tried to charge me for a recall repair that was not done correctly ( cat vibration) They removed the heat shield to change it then started vibration noise, same thing the recall was for vibration noise . More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Boughter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Kenny Ross Subaru responded

We appreciate your feedback, Jake. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross.com or responding directly to this review with the requested information. We hope to hear back from you soon.

April 13, 2022

Good service. They did not keep me waiting and the waiting is relaxing. Also, I enjoy the snacks. More

by PEDLEYLIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2022

Good service , very professional, explained the all that they did. Out in a very timely matter. Thanks More

by LETTIERO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall the service advisor’s name, but pleased
Apr 12, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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