Dear Valued Kenny Ross Customer,
In these difficult times, the health and safety of our customers and associates are of the utmost importance. We also understand that there are many of you who have vehicle-related needs that have to be addressed. Therefore, we offer several ways to engage safely should you need to do so.
Perhaps your lease is ending and you want to discuss an extension, return your current vehicle or lease a new one. Maybe you have to change your payment plan to address sudden budget constraints. Your challenge may be replacing an older vehicle that has reliability issues, particularly for someone who has to get to an essential job. If a key worker relied on public transportation and is no longer comfortable doing so, a car may now be a necessity.
Whatever vehicle challenges your family may currently be facing, Kenny Ross is here to help. We can engage with you safely and securely through:
• Private test drives without a sales associate’s presence
• Vehicle walkaround presentation via video or FaceTime
• Virtual trade-in appraisals
• Digital processing of necessary paperwork with a sales or finance associate
• Individualized pre-set store appointments in a clean, CDC-compliant environment
• “Kenny Ross Pick Up” to deliver a sanitized car to your home or workplace, as well as pickup and delivery for maintenance, repairs or recalls. We’ll even bring a loaner vehicle should you need it – no charge
If we can help you in any way, please don’t hesitate to reach out to any of our stores. The sales and service teams are standing by. Stay safe in these troubled times.
CEO Prime Motor Group
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.