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Kenny Ross Subaru - Service Center

North Huntingdon, PA

4.7
2,006 Reviews

2,006 Reviews of Kenny Ross Subaru - Service Center

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January 26, 2022

Every staff member that I've ever interacted with at Kenny Ross has been friendly and professional. I always feel welcome to sit in the comfortable waiting room to get service - which is always done in More

by EKHFALCONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Kenny Ross Subaru responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

January 26, 2022

The service department representative was very helpful, friendly and professional. Assured I understood the process and the work that was completed. More

by MAGGIEOCHELTREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 26, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 26, 2022

Jakob is great called me back right away and took care of everything:) would definitely recommend him to other people More

by JASMINEHARBAUGH17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jakob
Jan 26, 2022 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 26, 2022

Service was exceptional. I had ordered and scheduled new tires and other maintenance work for my Crosstrek. The work was completed ahead of schedule. Service Advisor (Steve Runion) very knowledgeable and More

by CGKEFALOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Runion - 5-Star
Jan 27, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 26, 2022

World class service department. Kenny Ross Subaru is the best experience you can get. Service writers are always helpful and friendly and I know they take everything seriously. More

by STEPHEN.BOONE.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Kenny Ross Subaru responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 25, 2022

Everything was fine except I asked the service rep —not Howard—to swap out my mats with the all weather ones in the trunk. The instructions said NOT to put them on top of each other but that’s what he did More

by BE.THOMPSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t notice his name and he didn’t introduce himself.
Jan 26, 2022 -

Kenny Ross Subaru responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 25, 2022

Aaron Eady was a very personable person. Great spirit of service. Word. Word. Word. Word. More

by TOJENA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Eady was my service rep
Jan 25, 2022 -

Kenny Ross Subaru responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 24, 2022

Aaron was very pleasant and informative. The service was completed early which was very nice. More

by RANDYMACHEROSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Ealy
Jan 24, 2022 -

Kenny Ross Subaru responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 24, 2022

Our tech was pleasant and helpful and even took us to another rep who could help us with the Subaru app. More

by DJCOLEMAN628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Newton
Jan 24, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 21, 2022

First time use of service. Easy scheduling. Oil change & tire rotation. Easy in, easy out. Friendly. Very nice waiting area. More

by John Hilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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