Kenny Ross Subaru - Service Center

Great Experience In for my annual inspection and 5,000 mile check-up. The staff is always friendly and polite. The waiting area is clean and customer friendly with s In for my annual inspection and 5,000 mile check-up. The staff is always friendly and polite. The waiting area is clean and customer friendly with snacks, coffee and other beverages. Talking to other customers while I waited, all commented on how honest they feel the dealership is. One had gotten an over-$5,000 estimate from another dealership for work Kenny Ross said wasn't needed. Instead, he was going to be paying a $100 deductible for a more minor repair that was covered on his extended warrantee. So glad I got my Subaru Crosstrek at Kenny Ross. From the salesman to the service people to the clerical staff, they are great!!! More

Inspection All was the usual good experience. I was disappointed when employee called me “sir” not really suing attention. Paper mat and mirror hanger left in my All was the usual good experience. I was disappointed when employee called me “sir” not really suing attention. Paper mat and mirror hanger left in my car and no car wash. These are little things but again not Kenny Ross’s usual top notch customer service. More

Service Dept Always seem to accommodate you when your in for service. Quick and convenient. Kenny Ross Subaru Located in North Huntingdon is a place for your next Always seem to accommodate you when your in for service. Quick and convenient. Kenny Ross Subaru Located in North Huntingdon is a place for your next Subaru More

Check and replace front and rear brakes. Upon arriving at my 7:00am scheduled appointment, two service employees welcomed me and we’re ready to take care of my vehicle. After checking my car Upon arriving at my 7:00am scheduled appointment, two service employees welcomed me and we’re ready to take care of my vehicle. After checking my car, I was given a couple options to repair my brakes. The work was performed in a reasonable time and all my questions were answered. I wasn’t able to Pair my new mobile phone to my car, so another service employee was immediately available to assist and solve the problem. All service employees were friendly, helpful and willing to assist with the care of my Subaru Legacy. My car has been serviced at this location for the past 4 years and I will continue to visit here in the future. More

Convenient and thorough I called to schedule appointment for a routine oil change yesterday, I got in the next day and I was able to pick my appointment time, I arrived for m I called to schedule appointment for a routine oil change yesterday, I got in the next day and I was able to pick my appointment time, I arrived for my appointment and recognized that in 2 wks. my State Inspection would be due in October, I asked the service guy if I was able to do the Inspection also today other than coming back and he said yes, no problem-AWESOME.... he saved me a trip! More

Very fine service Needed an an oil change and checkup, scheduled it today, for today, online, got there for the 100 pm appt, was done before 2 pm, price was right. Ev Needed an an oil change and checkup, scheduled it today, for today, online, got there for the 100 pm appt, was done before 2 pm, price was right. Everyone was friendly, the waiting area is great, could not have been a better experience. More

Recall service The staff is friendly knowledgeable and as accommodating as possible. They identify problems and recommend The repair. They also suggest preventive ca The staff is friendly knowledgeable and as accommodating as possible. They identify problems and recommend The repair. They also suggest preventive care to extend the life of a car. They are not pushy they explain their diagnosis and the cost of service then you decide if you want to proceed. If you have to wait a long time for the service to be completed the customer lounge is very upscale.....a definite plus. More

Great dealership Great experience got me in and out took care of everything I needed friendly staff great waiting area felt really at home dealership need clean Great experience got me in and out took care of everything I needed friendly staff great waiting area felt really at home dealership need clean More

My experience today was good My appointment was good today. Very quick for my inspection and oil change. I would like to give an opinion on making appointments online. It is diffi My appointment was good today. Very quick for my inspection and oil change. I would like to give an opinion on making appointments online. It is difficult to make appointments in a few days or a week ahead. It’s like about a month lead time before you can make an appointment. We called the service department and left a message to see if there was an earlier date available but we never got a call back. More