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Kepich Ford Mercury

Garrettsville, OH

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33 Reviews

10301 Liberty St.

Garrettsville, OH

44231

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33 Reviews of Kepich Ford Mercury

April 20, 2020

Great service and great people. Rely on Kepich Ford for anytime I need service. They keep my 2010 F-150 running with nearly 500,000 (yes, nearly half a million) mi More

by Dutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Kepich
February 03, 2020

The team at Kepich Ford are outstanding, They always greet me warmly and work very hard to help with whatever I need. Mike Dye is the best when it comes to sales, and Joe the GM are so great together. C More

by MzJodiP
Recommend Dealer
Yes
Employees Worked With
Chuck, Mike D, Joe, Logan, Parts guys
January 20, 2020

Great Service... consistently !! I really trust the folks at Kepich. They do the service that I request, but also look around to make sure the complete vehicle is safe and functional More

by MikenSabrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
December 30, 2019

easy and friendly It was a pleasant experience, with no high pressure. They let me take my time and even let me drive the EcoSport overnight, which really sold me. Pe More

by Jeep guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe H.
November 13, 2019

They are great and easy to work with and always make sure you a left happy with their work. Chuck in particular is very contentious about making sure everything is right. More

by Annamaeteurope
Recommend Dealer
Yes
Employees Worked With
Chuck Kepich
October 12, 2019

Prompt and courteous service Diagnosed my coolant leak. Worked me in to their already busy schedule. Replaced the water pump and it was ready the next day. Service managers and te More

by elljay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry and Chuck
October 01, 2019

Always Satisfied Satisfied and pleased with the service I receive at Kepich Ford. I feel confident that my vehicle issues are resolved and full explanation provided wh More

by Dutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Kepich, Terry Wilder
September 20, 2019

Oil change and service truck They were timely getting me scheduled and in. Pleasant to deal with and thorough checking my truck for maintenance replacement parts. I've... Filters, More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember his name right off hand.
September 12, 2019

They are great! They did the job on time and all went well. I think... ah my dog keeps licking my face and I can’t type right now More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy... stop licking me!! Darned dog!
July 29, 2019

Trustworthy The only dealership that I will take my vehicle to for service. I know I can trust Chuck to give me the "real deal" about what needs to be repaired More

by candyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Kepich