I purchased a car from here on April 19, picked it up on the 20th. A few days later went to drive it, and nothing it was completely dead. Went to jump start it, realized when they changed the battery, that it was just thrown in, it was never strapped back down. Same thing again the next day, DEAD. The car had a serious power draw somewhere. After calling and stopping in complaining for weeks, they finally agreed to bring it in and fix it on them. Dropped it off May 7 th. Kept getting the run around as it’s being worked on, after 2 weeks they state they don’t know what is wrong and are going to transfer it to a certified mechanic. (Really you have no certified mechanic at your shop) They took it to St marys shop. On June 11th, went to Celina dealer, to see what is going on, he (Rodney Klinger) assured me it was fixed. He was suppose to deliver it to my house the next day. Next day comes and we get a call from the mechanic stating that the manager is going to drive it a couple days to make sure it’s all good. Come Friday June 14th, (going on 6 weeks now that it’s been in the shop) I decide to stop at St Marys dealership to see what is going on. I walk in to find it in a thousand pieces! Left this shop and went staight to Rodney Klinger. He still tried to tell me it was being drove and was fixed. I pulled up pics that I took, said how the F$&@ are you driving this? He responds oh they must be testing it again. LIES LIES LIES! That’s all that comes out of his mouth. My son tried to jump in to state that it was a piece of junk, then he refused to talk to us. All while saying the car is absolutely fine it’s us! Yep you got that right it is Kerns, they will lie to get the sale then drop you. Very Poor service all the way around. I came home called Ford hotline filed complaint against the dealer, then Ford had me file another complaint since they had the car for 6 weeks. The following Tuesday, Kerns called said it was fixed. Told them we no longer wanted the car, got them to agree to buy it back, (only thing they did some what right)! I wouldn’t recommend this dealer to any one, very disrespectful to customer once sale is made. Buy elsewhere people unless you want a LEMON 🍋 I will post pics of this car in comments!