Kerry Chevrolet Hyundai - Service Center

My title says it all. I appreciate the honest friendly service Jeff provides. He deserved a raise. I would recommend him to everyone I know.

Jeff is top notch in customer service .friendly customer oriented loyal was great to find this type of service took care of issue short time

Whenever I have a problem, the staff is very polite and always helpful. I have always had a loaner vehical and no hassles. Thanks for all your help.

Service was prompt and thorough. Also provided other information not related to the car which was very helpful. They did a great job and very professional.

My experience with Kerry Hyundai in Alexandria has been supremely positive - especially in comparison to that of other dealership service, Hyundai or otherwise. The front-line customer service is excellent. The staff is friendly, attentive, and understanding. Jeff & Jason are those that I typically work with—they are both knowledgeable and clear in their recommendations as well as relatable to any questions, concerns or even complaints. I also have nothing but positive things to say about the staff that provide shuttle services while waiting on service. Friendly crew!

Good service. My only recommendation is putting baby koala changing tables in the restrooms. I had to change my baby in the lobby. Luckily, no one was there at the time but it was an awkward situation that could’ve been avoided.

The service is top notch every time I come here. I know I'm being taken care of and that is a great feeling not to have to worry about your vehicle.

Did not resolve my bumper chipping of paint. Told me I need to go to Covington to have them look at it. They should have resolved to fix it before I even go to Covington.

This whole process was frustrating.i called 5 differentplaces and got a different answer at everyone encluding the Hyundai Co and KERRY FLORENCE. I called Jeff very very angry and he calmed me down and helped. My only complaint it they had my car for 3 weeks with very little communication. Know I will never go to Kerry Florence cause they told me I had to pay for 20% of the warranty. That was a flat out lie.

I paid cah for a truck and did not get the pod that goes witb it. When I asked about it got the run around. Everyone in the service department was nice our sales person could have cared less that is why it is rated like it is