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Kerry Chevrolet of Alexandria

Alexandria, KY

4.6
3,158 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,158 reviews

October 05, 2023

Matthew was great in assisting with my every need. He returned my call/text quickly anytime I had a question. He showed great care for the concerns I had. More

by DELLA.ADAMS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hubig
Oct 09, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review!

September 30, 2023

I was not happy with the way my 86 year old mother was treated at another dealer. So I took it to Kerry and Grover was great. He kept us informed on the progress of her car repair. Her car is fixed and no More

by Tageorgin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
Oct 03, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience and this wonderful review!

September 30, 2023

Love this place. Been a customer here for many years. Brian in service is the best!!! Always count on him for help with anything on the card More

by CONNIEPFEFFERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Oct 03, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience and this wonderful review!

September 30, 2023

I just called your employees. They’re at the dealer ship are very friendly and helpful. More

by PLWILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Brian Sluder, Sunny Collins, Grover Davis (Hyundai), Scotty Reid, Boe Boehringer(Hyundai), Mike Powell (Chevy)
Oct 03, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience and this wonderful review!

September 30, 2023

Friendly, prompt and very focused on doing a good job. If they see something else that needs to be done they let you know. Thumbs up More

by gbarnard9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powell (Chevy)
Oct 03, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience and this wonderful review!

September 27, 2023

We bought a new Chevy Equinox from Kerry Chevrolet today and we're very happy with the experience. Our salesperson, Andy Hanck, was very knowledgeable about the cars and answered all of our questions. We en More

by ludcampers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Hanck
Sep 29, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience!

Sep 29, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience! Congratulations!

September 26, 2023

Ben doing business with them for more than 20 years, had a few problems, each time those problems were solved to my satisfaction. More

by jerryscarlato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Michael Wesselman, Grover Davis (Hyundai)
Sep 27, 2023 -

Kerry Chevrolet of Alexandria responded

jerryscarlato, Thank You for this wonderful review!

September 25, 2023

Not get much if you have any breakdown. Very hard to contact service department and get updates on the vehicle. More

by Charaka.Abeysinghe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grover Davis (Hyundai)
Sep 26, 2023 -

Charaka.Abeysinghe responded

I am very disappointed with the customer service provided to me. There was barely any attention given to me needs. My car broke down and they were not willing to help fix it saying it would take 4 months (for something that was fixed in a week) or give me a loaner car to use while they fix it which led me to have to pull my car from there and bring it to another place causing me more hassle. I will never in my life ever go to this place again and I recommend no one else does either and save yourself the trouble.

September 24, 2023

The dealer made it very easy durning the applying process, I appreciate him, thank you! More

by raballar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Carmack
Sep 25, 2023 -

Kerry Chevrolet of Alexandria responded

Thank You for your positive review!

September 23, 2023

Takes a rediculous amount of time to get an appointment it took four weeks to get one for an oil change and five weeks to get one for diagnostic work. I can’t imagine how long it would take if it was for s More

by dave
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Noe
Sep 25, 2023 -

Kerry Chevrolet of Alexandria responded

Dave, We appreciate all feedback as we are always looking for ways to improve.

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