
Kerry Chevrolet of Alexandria
Alexandria, KY
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This is my first time bringing my car to this dealership. I feel like the price was a little high compared to my other dealership experiences with Dodge. I feel like the price was a little high compared to my other dealership experiences with Dodge. More
The guys in the Hyundai service dept. did and always took very good care of my wife and I. They get me I on my appt. time and keep me informed. very good care of my wife and I. They get me I on my appt. time and keep me informed. More
All very friendly and process of buying a car was good. Matthew was great. He sent me message with my new car information and helped with this sale. Matthew was great. He sent me message with my new car information and helped with this sale. More
Darius was a fantastic salesperson. He was professional and knowledgeable. He kept me updated throughout the process. Darius performed well above my expectations, and I have to admit that when I first met and knowledgeable. He kept me updated throughout the process. Darius performed well above my expectations, and I have to admit that when I first met him, I was concerned because he was so young. I was happy to be wrong about that. I am giving your dealership 5 stars solely because of Darius. Your manager gets one star. He (along with most of your dealership employees) did not wear face masks. Because I was so creeped out by that, I did a great deal of my waiting outside in the cold and or in my vehicle that I brought to the dealership for trade-in. The manager was actually walking around through the dealership with two family members and none of them wore masks. There was a balding male employee in the office beside the one where Darius and I were—he did not wear a mask but the customer sitting right across from him at the desk did. There were multiple other examples. Shocking, as 350,000 Americans are dead and so much of it can be prevented by wearing masks. Please note that Darius wore a mask the entire time he worked with me and when I expressed my concern to him about his fellow colleagues he remained professional and courteous and did everything he could to accommodate me. The manager in this dealership is responsible for doing the right thing and I am hopeful that he will. People’s lives are on the line (sadly, but literally) when we venture out and about to purchase a vehicle. Please understand that I don’t wish to sound dramatic. Rather, I am being pragmatic. It’s imperative that our economy and our businesses get through this pandemic and stay open as much as possible. Wearing your mask and creating a safety culture with your employees isn’t asking too much. In fact, it’s the rule. And it needs to be followed from the top down. More
I was happy with the friendliness of everyone I encountered. The process was pretty painless. Andy and Matt were nice to work with. I would recommend them. encountered. The process was pretty painless. Andy and Matt were nice to work with. I would recommend them. More
Matt Wardlow was extremely helpful with the purchase of my new Palisade, Darius then took the time to show me everything about my vehicle and made sure I understood how everything worked. Brandon in financ my new Palisade, Darius then took the time to show me everything about my vehicle and made sure I understood how everything worked. Brandon in finance was professional and got me in and out quickly without any pressure to purchase additional product but did educate me on what may be needed. Thanks Kerry for a wonderful experience! More
Darius was so helpful and nice! The whole dealership was professional. Amazing service, I would recommend to anyone. All of the information needed was given. professional. Amazing service, I would recommend to anyone. All of the information needed was given. More
Wonderful staff and friendly prices. I made the trip all the way from Mason Ohio. I saw the reviews before going and noticed how they had lots of positive reviews. Everyone seemed very happy with their expe the way from Mason Ohio. I saw the reviews before going and noticed how they had lots of positive reviews. Everyone seemed very happy with their experience and purchase. You can now add me to the list of satisfied customers. More