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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

January 11, 2021

This is my first time bringing my car to this dealership. I feel like the price was a little high compared to my other dealership experiences with Dodge. More

by matthew.james.kremer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Joering
Jan 13, 2021 -

Kerry Chevrolet of Alexandria responded

Matthew, Thank You for this review and great feedback. Please enroll in our My Rewards Program, you can earn points to save on service. https://www.mychevroletrewards.com/?evar25=ACD_offers&rewards_globalnav_0320

January 07, 2021

The guys in the Hyundai service dept. did and always took very good care of my wife and I. They get me I on my appt. time and keep me informed. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Watkins, Jeff Noe
Jan 10, 2021 -

Kerry Chevrolet of Alexandria responded

Paul, thank you for this great review and kind comments about our team.

January 06, 2021

My son buy a car. I want down thier and look at them. That are a really nice place to buy a car. That give you a nice price. More

by elaine_grdnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Hilson
Jan 06, 2021 -

Kerry Chevrolet of Alexandria responded

Thank You Elaine for this great review!

January 06, 2021

All very friendly and process of buying a car was good. Matthew was great. He sent me message with my new car information and helped with this sale. More

by CEGOTTBRATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Langworthy, Jason Watkins, Jeff Noe, Darius Hilson
Jan 06, 2021 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review and kind comments about our team!

January 05, 2021

Darius was a fantastic salesperson. He was professional and knowledgeable. He kept me updated throughout the process. Darius performed well above my expectations, and I have to admit that when I first met More

by Miriam
Recommend Dealer
Yes
Employees Worked With
Darius Hilson, Sunny Collins
Jan 06, 2021 -

Kerry Chevrolet of Alexandria responded

Miriam, Thank you for your feedback, yesterday we had a manager working with their direct family on a purchase in the office, and we had 2 customers that stated they had medical reasons why they could not wear a mask. We do take the guidance very seriously and our policy matches CDC guidelines, thank you for the nice words about Darius, he is one of our best employees. We appreciate your business and welcome the feedback to help us improve.

Jan 06, 2021 -

Miriam responded

No You are wrong to minimize this and attempt to downplay all of it. Please refer to my prior comments where the manager and his family members were walking all over the inside of the dealership—not just his office. Your policy may meet CDC guidelines. I haven’t seen it so I don’t know. But your practice with your employees and others does NOT meet the guidelines. See my above comments, Furthermore, part of improvement is acknowledgement of what the issues and problems are. If you don’t do that, how can you make a positive change and comply with guidelines? Don’t mis-portray what I said anymore and don’t downplay it either. I stand by my words and observations. I am telling the truth. You need to stop twisting this.

January 04, 2021

I was happy with the friendliness of everyone I encountered. The process was pretty painless. Andy and Matt were nice to work with. I would recommend them. More

by COLTS_BOBCAT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Wardlow, Andy Hanck
Jan 04, 2021 -

Kerry Chevrolet of Alexandria responded

Thank You for the kind comments about our team and this great review! We hope you are enjoying your new ride!

January 04, 2021

Matt Wardlow was extremely helpful with the purchase of my new Palisade, Darius then took the time to show me everything about my vehicle and made sure I understood how everything worked. Brandon in financ More

by Stephd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Minch, Matthew Wardlow, Darius Hilson
Jan 04, 2021 -

Kerry Chevrolet of Alexandria responded

Steph, Thank You for the kind comments about our team. We hope you are enjoying your new Palisade!

January 03, 2021

Darius was so helpful and nice! The whole dealership was professional. Amazing service, I would recommend to anyone. All of the information needed was given. More

by SCHAFER.KERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Hilson, Sunny Collins
Jan 04, 2021 -

Kerry Chevrolet of Alexandria responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 03, 2021

Wonderful staff and friendly prices. I made the trip all the way from Mason Ohio. I saw the reviews before going and noticed how they had lots of positive reviews. Everyone seemed very happy with their expe More

by JOHARIJACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Monroe
Jan 04, 2021 -

Kerry Chevrolet of Alexandria responded

Wow, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! We sincerely value your business and hope you are enjoying your new ride!

January 02, 2021

Outstanding personnel, I have five GM products in my business, I plan to use Kerry again, and when I buy new vehicles iyou will be the first More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Jan 04, 2021 -

Kerry Chevrolet of Alexandria responded

Hi, we are so pleased you enjoyed your visit to Kerry Chevrolet, Inc.! If you're ever in need of more help, please let us know!

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