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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

December 16, 2020

Courteous and work was performed correctly and promptly. It was very convenient to pull in to the drive thru. Was met by very friendly people. More

by KFERRIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder, Brandi Joering
Dec 18, 2020 -

Kerry Chevrolet of Alexandria responded

Hello Kathy, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

December 16, 2020

I’ve done business with them for a lot of years mainly with Don Richie through work & home & bought a lot of new Chevrolets & used their service department for service & will continue to use them as long More

by Rlros12723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I like the no appointment oil change & faster service, Brian Sluder
Dec 18, 2020 -

Kerry Chevrolet of Alexandria responded

Hello, we really appreciate your feedback and kind comments. We look forward to your next visit! Take care!

December 16, 2020

Excellent service provided. Would not take my car anywhere else. Service guys are friendly and I like how they check over the entire car and let you know what needs immediate attention. More

by LHILLNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Padgett(Hyundai)
Dec 18, 2020 -

Kerry Chevrolet of Alexandria responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

December 16, 2020

I always feel Jeff in the service department takes excellent care on us. The pricing is competitive. But the employees are the reason I always come back with both my cars. More

by RONALDCPHELPS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Watkins, Jeff Noe
Dec 18, 2020 -

Kerry Chevrolet of Alexandria responded

Ronald, thanks for your praise and kind comments about our team. We sincerely value your business and look forward to your next visit!

December 15, 2020

Wonderful svs,polite, efficent. Even washed my car! Clean, comfortable waiting area. Plenty of room to space out.. coffee and water available. Snacks for sale. More

by dabosma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Martin Padgett(Hyundai)
Dec 16, 2020 -

Kerry Chevrolet of Alexandria responded

Hello, we are so happy to read such a great review about our service department! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2020

Work was done quickly. Friendly service. I've bought Hyundai's and had them serviced here for years and have always been satified with the work done. More

by jwells12355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Padgett(Hyundai)
Dec 16, 2020 -

Kerry Chevrolet of Alexandria responded

Thank you for taking the time to let us know how we did. We hope you have a great day and look forward to your next visit with us.

December 15, 2020

My Corvette had a re call on it. My Service date was the Friday after Thanks giving. Very satisfied visit. They even took my hot rod thru their car wash !! More

by Stephen.aerni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder, Brandi Joering
Dec 16, 2020 -

Kerry Chevrolet of Alexandria responded

Stephen, thank you for taking the time to leave a review for us. We're happy we could meet your expectations!

December 15, 2020

Everyone was nice and friendly. Mike Hillner is a great salesman. He was very sincere and tactful. He didn’t pressure me at all. That is why I came back 6 days later to purchase truck. More

by RODNEY.BAILEY35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Mike Hillner
Dec 16, 2020 -

Kerry Chevrolet of Alexandria responded

Rodney, thank you so much for your positive comments about Mike and Alex. Congratulations on your new 2017 Ram!

December 13, 2020

Service was efficient and timely. I Will recommend to anyone needing a car or service. I will definitely come back in the future when I need my next car. More

by Jim Urso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe
Dec 14, 2020 -

Kerry Chevrolet of Alexandria responded

Jim, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2020

I felt I was getting ripped off by the additional things they wanted to do. Let’s see, replace brake pads ok that’s fine but also new Rotors when mine are still good and a brake fluid flush. When questioned More

by Dtjones7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alysha Elmore
Dec 11, 2020 -

Kerry Chevrolet of Alexandria responded

Hello, My name is Alysha Elmore. I work as a customer satisfaction representative. I regret that you weren't satisfied with your experience and hope you will give us another chance. Please give my service manager Jason a call at 859-635-6578 ext: 2134 so we can work towards a solution. Thank you and have a great day.

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