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Kerry Chevrolet of Alexandria

Alexandria, KY

4.5
3,157 Reviews

7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,157 reviews

November 06, 2020

Service department needs to better inform the customers. Never received any updates unless I initiated the call and request an update. Never was able to identify the cause of the engine light malfunction. I More

by Sgvfd1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sluder
Nov 09, 2020 -

Kerry Chevrolet of Alexandria responded

Hi there, thank you; we appreciate your feedback as we are always looking for ways to improve. We sincerely value your business and hope that you give us another chance. Thank You.

November 06, 2020

Going to Hyundai, was really one of the best things I have ever done. I was not pressured at all. The salesman Michael Wesselman and his manager did a wonderful job, at getting me exactly what I ne More

by SHARONCRISWELL38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wesselman
Nov 09, 2020 -

Kerry Chevrolet of Alexandria responded

Sharon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Enjoy your new ride!

November 05, 2020

Kerry Chevrolet is very friendly and courteous. They are very efficient and very accommodating. When l purchased the car in August of last year. Derek was my salesperson . He was awesome More

by ANGIEBAUER2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek l can't member his last name.
Nov 05, 2020 -

Kerry Chevrolet of Alexandria responded

Angie, Thank You for this wonderful review and kind comments about our team! We look forward to your next visit with us!

November 04, 2020

No stars for this dealership. They give the “used car sales” negative image a credibility. The office ladies were nice, that’s it. No calls or emails were returned. Not only will I not recommend this dea More

by kevinmbest1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Smith, Mike Hillner
Dec 04, 2020 -

Kerry Chevrolet of Alexandria responded

Thank you for giving us the opportunity to fix the issues with the vehicle. We’re glad to be able to take care of things for you and appreciate your business! If you need anything else please reach out and we will help any way possible.

November 04, 2020

They were very polite and patient with us. We don't have the best credit but Mike and the team did everything they could to get us the best deal on our new vehicle. More

by JOSHHUFF73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Langworthy, Mike Hillner
Nov 05, 2020 -

Kerry Chevrolet of Alexandria responded

Josh, Thank You for this wonderful review and kind comments about our team!

November 04, 2020

Great dealership and staff!! I have bought several vehicles from Kerry and they make the process smooth and easy. I really love my new Hyundai!! More

by tractor20042002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Monroe, Yaro Maldonado (Chevy), Jason Watkins, Jeff Noe, Martin Padgett(Hyundai)
Nov 05, 2020 -

Kerry Chevrolet of Alexandria responded

Thank You for this terrific review and kind comments about our staff. We are happy to have you a part of the Kerry Family!

November 04, 2020

Very fast and personal service. When we informed them what vehicle we were interested in, they very readily got it so we could test drive. Purchase was simple and we were shown how all the options on our More

by KTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wesselman
Nov 05, 2020 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience with the world! We are happy to have you as a Kerry Customer and hope you are enjoying your new ride!

Nov 05, 2020 -

KTS responded

Love my new Hyundai Palisade. It’s a great looking vehicle, very comfortable ride and great safety features.

November 04, 2020

Have great service and good people that can answer questions about what’s going on with your vehicle. Your vehicle is done in excellent time. More

by RKAL57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Noe
Nov 05, 2020 -

Kerry Chevrolet of Alexandria responded

Thank You for the kind comments about our team! We look forward to your next service visit with us! Take Care!

November 02, 2020

My experience was excellent and so pleased with my purchase so far! Todd, Mike, Matt, and the manager ?name, we’re helpful and totally personable. More

by LALTEVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike with the Bluetooth and Matt finance, Josh Langworthy, Todd Weber, Sunny Collins
Nov 02, 2020 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review and kind comments about our team!

November 02, 2020

The staff (Andy) was amazing from the moment I walked in. After I bought the truck he took the time to sit in the truck with me and go over all the features of the truck. He was very profession and knowledge More

by MICHAEL.HELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hillner, Andy Hanck
Nov 03, 2020 -

Kerry Chevrolet of Alexandria responded

Thank You Michael for this wonderful review! We sincerely value your business and are happy to have you as a loyal customer!

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