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Kerry Chevrolet of Alexandria
Alexandria, KY
3,158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,158 reviews
July 28, 2020
Excellent service department. Brian Sluder was my service advisor and did a wonderful job having my vehicle serviced. I took the vehicle to Cadillac dealer and they could not diagnose the problem. service advisor and did a wonderful job having my vehicle serviced. I took the vehicle to Cadillac dealer and they could not diagnose the problem. Brian and the Kerry mechanic that was familiar with Cadillacs diagnosed it and did an outstanding job repairing the problem. More
by Joan.vanmeter
Verified CustomerEmployees Worked With
Brian Sluder
July 28, 2020
The salesman was very helpful with all the information n the car thati bought. He walked me through all the options the car had. Also the finance man was very helpful the car thati bought. He walked me through all the options the car had. Also the finance man was very helpful More
by CONLEYHAROLD1
Employees Worked With
Michael Wesselman, Sunny Collins
July 28, 2020
Everyone was very friendly and efficient. The wait time was very reasonable and they had the paperwork ready to go when we arrived to pick it up. Great service. was very reasonable and they had the paperwork ready to go when we arrived to pick it up. Great service. More
by DSWAYMEYER
Employees Worked With
Martin Padgett(Hyundai)
July 28, 2020
Went in for an oil change, was suggested back brakes and hubs $552.00, suggested Air filter 59.00. Stunned at the prices especially just dropping in an air filter. Took truck to another and had brakes a hubs $552.00, suggested Air filter 59.00. Stunned at the prices especially just dropping in an air filter. Took truck to another and had brakes and hubs parts and labor 350.00, air filter an additional $20.00. People as always are very nice, it’s your prices. I won’t be back with my Truck.......Thanks More
by Mjoeellis
Employees Worked With
Can’t remember
July 28, 2020
The service department completed the work within the estimated time and within estimated cost. One of the components that made the customer experience better was the communication during the process. G estimated time and within estimated cost. One of the components that made the customer experience better was the communication during the process. Great job! More
by DJ
Employees Worked With
Brian Sluder
July 25, 2020
Turned in my new Chevy high country 2500 to have work done to several items. When I picked it up in was worse and missing a part. Then I had to turn it back in again. Both times equaled about two weeks done to several items. When I picked it up in was worse and missing a part. Then I had to turn it back in again. Both times equaled about two weeks they had it.. More
by hdriderlpd
Employees Worked With
Not sure
July 25, 2020
I really like this dealership. I have been going to them for oil changes and servicing for the past 4 years or so and I have always liked how friendly, helpful and quick they are. I typically work with Jeff for oil changes and servicing for the past 4 years or so and I have always liked how friendly, helpful and quick they are. I typically work with Jeff Noe or Jason Watkins I believe, but this time I got Martin Padgett and he was incredibly nice to work with too. More
by Kelly Woeste
Employees Worked With
Martin Padgett(Hyundai)
July 25, 2020
Bad experience. Got a recall notice. Called dealer, set up appointment to have repair done. When I arrived, I was told they did not have the part. Told me they would Got a recall notice. Called dealer, set up appointment to have repair done. When I arrived, I was told they did not have the part. Told me they would order it and get in touch with me to have it installed. I was never called. I called them, was told the part was in and made an appointment to have it installed. I showed up for the appointment, the part was installed. I went home. More
by joli1
Employees Worked With
Jeff Noe
July 24, 2020
Always pleasant and professional. Honest and good prices. Take all my cars there now. They keep you updated and service is timely. I will go back Take all my cars there now. They keep you updated and service is timely. I will go back More
by mike1172
Employees Worked With
Jeff Noe, Martin Padgett(Hyundai)
July 24, 2020
Was very helpful, the price was a little high but overall great service, I was taken very good care of, and my care has no more noise yay great service, I was taken very good care of, and my care has no more noise yay More
by Janna
Employees Worked With
Jeff Noe, Matthew Wardlow, Robert Howard, Martin Padgett(Hyundai)
