
Kerry Chevrolet of Alexandria
Alexandria, KY
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This was the first car I ever bought. It’s slick and drives very well. My experience at Kerry was great. I felt welcomed and the transaction process was smooth and painless. drives very well. My experience at Kerry was great. I felt welcomed and the transaction process was smooth and painless. More
Brought my car in for a faulty radio. 12 days later I HAD to call to get an update on my car... not once did anyone try and reach out to me about what was going on. When I did call,Jeff explained to me what to call to get an update on my car... not once did anyone try and reach out to me about what was going on. When I did call,Jeff explained to me what was going on and that my warranty didn’t want to cover again(was in 2 weeks prior for my screen that quit working)... well duh! My car is already out of warranty. I got the answer they don’t make cars like they used to.. your right, this is 2020 not 1990s. Jeff tried to help me out the best he could even when I got mad, he kept his cool and tried to make me understand what was going on. He got his boss Ted involved. Ted reaches out to the warranty company and got the same answer that Jeff got, I eventually got a call back and he said that GM was going to help cover my radio since it’s only 2 years old!2 years old and my screen and radio quit working, 2 years exactly after I bought it. Ridiculous. But, Ted and Jeff did go above and beyond to help me not have to pay for my radio to be fixed (again in my opinion).They ordered the part that day, THEN had to do my oil change and tire rotation.... you already have had my car 14 days by this point and it wasn’t done yet?!? Jeff is always super nice when I call in for an apt for an oil change. Ted was very understanding of my situation and I very much appreciate him and they help he did for me. More
One of the best places that my wife and I have ever been to buy a vehicle. All of the people where honest and sincere in everything they said. I would recommend everyone I did business with to all my friend to buy a vehicle. All of the people where honest and sincere in everything they said. I would recommend everyone I did business with to all my friends. From the car salesman to the finance person. Thank you for such a good experience. More
Very friendly knowledgeable Robert was very knowledgeable, friendly, and courteous. I appreciated the no pressure and minimum negotiation Very thorough in instructions and answ Robert was very knowledgeable, friendly, and courteous. I appreciated the no pressure and minimum negotiation Very thorough in instructions and answered all my questions in a very friendly manner More
I can’t say enough about the service I received at Kerry Chevrolet. They got me into my appointment fast and on time, kept me informed and answered any questions I had. Thanks Brian Sluder and the rest of t Chevrolet. They got me into my appointment fast and on time, kept me informed and answered any questions I had. Thanks Brian Sluder and the rest of the Cheverlot team. More
Everyone I worked with was great. Staff was very friendly. I walked out with a great deal on a new vehicle. This was one of the more pleasant car buying experiences I have been a part of. friendly. I walked out with a great deal on a new vehicle. This was one of the more pleasant car buying experiences I have been a part of. More
Great service! Quick and efficient! The wait was short and I know that the work is getting done correctly and it is not going to be overpriced. and I know that the work is getting done correctly and it is not going to be overpriced. More
These guys are the best, courteous and professional. Best Hyundai service in Cincinnati. You won't be disappointed. I would not take my car to anyone else. Hyundai service in Cincinnati. You won't be disappointed. I would not take my car to anyone else. More
Kerry Hyundai staff are always friendly and fix any issues that I come in to the dealership with. The waiting area is nice and they always offer you water and coffee issues that I come in to the dealership with. The waiting area is nice and they always offer you water and coffee More
Just had a great experience here recently. Stopped by on a rainy Tuesday afternoon to view the car I spotted online, and I’m glad I did. Chris Palmer from the sales team braved the rain to offer assistance a rainy Tuesday afternoon to view the car I spotted online, and I’m glad I did. Chris Palmer from the sales team braved the rain to offer assistance. We talked briefly about the price before heading inside to see if we could reach a deal. Their experience in customer service was on full display. I felt comfortable and ready to take the leap. Within 1 hour and 15 minutes the keys were in my hand. Would you believe they offered to deliver it to my home since I was keeping my other car. For the record I purchased a 2017 Hyundai Accent Hatchback and I couldn’t be happier. If you’re tired of car shopping like I was, you could end the search here. Safely recommend. More