Kerry Chevrolet of Alexandria

Thought I wasnt going to find anything here I haven't had a vehicle in 5 years, so when my grandma passed she left me a trust fund to get myself a car. So I was calling another dealership setti I haven't had a vehicle in 5 years, so when my grandma passed she left me a trust fund to get myself a car. So I was calling another dealership setting to buy some suvs with tinted windows, and another promises made to me. By accident my friend came to Kerry (know mind you i had bought my first car from Kerry and it was a saturn but I tell you now that car lasted so many road trips, and going back and forth to college, which was 45 minutes away one way and it had just regular tune ups and minor probs that cost barely nothing, so anyways she wasn't going to leave this was the only place she was going to go. So I looked at all the suvs and i finally found a car that was just made for me, and not a suv but a car that would be big enough to travel. And the salesman helped me find that dream car and was patient with me. I would recommend coming her due to the also all the promises the other car lot promised me was either illegal or could not be done. More

I had a great experience at Kerry Hyundai Chevrolet. I went up in the pouring rain to check out the new 2013 Hyundai Elantra GT and Jon was nice and willing to run in the rain to let me drive the car. Eve went up in the pouring rain to check out the new 2013 Hyundai Elantra GT and Jon was nice and willing to run in the rain to let me drive the car. Everyone stayed positive even when we couldn't reach agreement on numbers that night. I ended up making a deal and heading up the next afternoon and buying the car I wanted. I'd like to thank everyone for a really great experience. And I love my new Hyundai! More

Had a appointment with Nick and he was so helpful. I was trying to rate Chevy and Hyundai to see wat vehicle will give me better mpg because I was purchasing a company car. And I drive 40 miles there and ba trying to rate Chevy and Hyundai to see wat vehicle will give me better mpg because I was purchasing a company car. And I drive 40 miles there and back. Nick answered all my questions, and I can admit I am a cautious buyer. Nick was so polite and patient because at the end of the visit I had already test driven 3 cars. And I'm aware that I can be a tad bit diffucult but with nick help I was able to drive away with the vehicle I wanted and I love this car. Thanks Kerry your customer service is aimd to please. Thanks More

While receiving terrible service from another local dealer, I brought my vehicle to Kerry Chevrolet and dealt directly with Don Porter. He greeted me immediately and assured me that I was in good hands dealer, I brought my vehicle to Kerry Chevrolet and dealt directly with Don Porter. He greeted me immediately and assured me that I was in good hands. As a man of his word, I was indeed in good hands. He corrected my problem that day and restored my confidence in Chevy service. He even took the time to hand wash my Camaro before I picked it up! It looks beautiful! Wow! Clean Camaro, no more noisy fan blower problem, & had all systems inspected .. We're good to go! Thank you Don! You're the best! More

I was unsuccessful in purchasing a new Hyundai Tucson...not because I couldn't afford it but because I could never get a straight answer about how much it would cost me to buy one. -Internet sa Tucson...not because I couldn't afford it but because I could never get a straight answer about how much it would cost me to buy one. -Internet sales manager told me I wasn't eligible for two different incentive programs. Hyundai official website says otherwise. -Quote with dealer installed options was $1000 more than what is shown on the Hyundai website. -Requested a quote with no dealer installed options and received a quote via phone. Later that day, received a voicemail that the quote was inaccurate due to a website issue. -Took nearly a day to get an updated quote via email. This quote was $1326 more than the previous quote. -I finally contacted the sales manager. His attempt at saving the sale was $1394 more than the internet sales manager's original quote...and didn't include TTL. He also repeatedly told me that another salesperson was already working a deal on the vehicle he was quoting. Bottomline is that even though I could afford the vehicle, I couldn't buy it here. More

Call on new car saw on internet.had vin number and stock number.was told that was not right price.he told me he did not have to sell car.where I come from this is call BAIT and SWITCH. Sale manger was not f number.was told that was not right price.he told me he did not have to sell car.where I come from this is call BAIT and SWITCH. Sale manger was not friendly or did try to help me.Mr Decastro surely does not know this goes on in his dealership. More

This is Chevy dealership that sells Hyundais on the side. In fact, all my dealings were in the Chevy building, not the Hyundai building. They do not know the Hyundai product well, and they did not listen to In fact, all my dealings were in the Chevy building, not the Hyundai building. They do not know the Hyundai product well, and they did not listen to my needs about what I needed in a car or my budget. They refused to respond to emails and even called me multiple times when I asked them to email me. The sales manager condescendingly asked me, "Well, where do you think you'll get a car for that price?" There was no interest in working with me on a price or a product but to get me to drive away in one of their cars. They apparently didn't get the message because a day after buying myself a Corolla at another dealership, my "Hyundai" salesman called me up to tell me that the car I wanted had just come in. Apparently the sales manager didn't tell him that we did not end our last talk on unfriendly terms. I wouldn't bother spending my time at this Hyundai dealer. If you want a Hyundai call up to Superior in Cincinnati. More

I have purchased 2 vehicles from kerry chevrolet; a 2007 HHR and a 2011 Silverado. I have never been more pleased. The Silverado was almost out of my budget but they worked with me and got me into the same HHR and a 2011 Silverado. I have never been more pleased. The Silverado was almost out of my budget but they worked with me and got me into the same payment I had on my trade in, while including 6 yr bumper to bumper, 1 yr premium service and a tow package installed. I couldn't ask for anything more. I will be trading in my wifes HHR soon and I will DEFINETLY be dealing with kerry chevrolet again. I have also used the service Dept. 4 times in 2 months for my maintnence on my silverado and to fix a wheel bearing in my wifes HHR. I am always in and out of there quickly. Thanks Bob, Isaac and Kerry Chevrolet. More

Terrible experience, took forever to even get a price on a new vehicle but when I did they think the public is stupid. They wanted to work from their sticker on a leftover 2010 elantra. The experience was a a new vehicle but when I did they think the public is stupid. They wanted to work from their sticker on a leftover 2010 elantra. The experience was a joke. I would not recommend this dealership for new car sales. Even the sales manager wanted to just write a trade difference number on a piece of paper instead of showing the deal, made me feel like they were not very honest to deal with, not recommended!!! More