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Kerry Chevrolet of Alexandria

Alexandria, KY

Overview
Reviews
Vehicles
4.6
3,158 Reviews
Call Dealership (859) 635-6400
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7500 Alexandria Pike

Alexandria, KY

41001

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Showing 3,158 reviews

January 02, 2023

No rental cars for over 6 months, And you want me to pay for a rental and then not reimburse me for it! More

by BECKYCOMBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember
Report | Print
Jan 03, 2023 -

Kerry Chevrolet of Alexandria responded

Thank you for your feedback, We apologize for the inconvenience. You can reach out to Chevrolet directly and see if they can help. Thank You.

December 29, 2022

Grover and Beau were fabulous and friendly. Jeff great on phone. Thank you fellas good stuff More

by rach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Grover Davis (Hyundai), Boe Boehringer(Hyundai)
Report | Print
Dec 29, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review!

December 29, 2022

Terrible customer service. Performed maintenance on my daughter’s car without providing an estimate first. More

by Kluken4473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Boe Boehringer(Hyundai)
Report | Print
Dec 29, 2022 -

Kerry Chevrolet of Alexandria responded

Kluken4473, Please respond with your contact info.

Dec 29, 2022 -

Kluken4473 responded

5135192918

December 27, 2022

Never had a problem with service glad I bought from them. Prompt knowledgeable and friendly More

by Jblantry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grover Davis (Hyundai)
Report | Print
Dec 27, 2022 -

Kerry Chevrolet of Alexandria responded

Jblantry, Thank You for sharing your positive experience!

December 27, 2022

I drove through three states to purchase my car from Kerry Auto. I was nervous traveling that far for a car but it worked out well and I had a great experience with the entire staff! More

by WASHINGTON414
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales manager - can't remember his name but he helped seal the deal!, Dave Carmack
Report | Print
Dec 27, 2022 -

Kerry Chevrolet of Alexandria responded

WASHINGTON414, thank you for your kind words and this wonderful review!

December 25, 2022

Easy process - from agreeing to a price online to the quick and easy delivery at the dealership. More

by SMASON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powell (Chevy)
Report | Print
Dec 26, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for this great review.

December 24, 2022

Great experience! 3rd car we have bought from this dealership in 10 years and will continue to return. Very nice staff and helpful, not high pressure. More

by SARAHK.WILLIAMSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill, Mike Hillner, Andy Hanck
Report | Print
Dec 26, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience.

December 22, 2022

Everyone that I came in contact with was very professional. The only complaint I have is my car was finished for at least 20 minutes and I had to ask the gentleman at the service desk about it. H More

by LRAYBOURNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who took care of me , but he was very nice!
Report | Print
Dec 23, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your experience as we are always looking for ways to improve.

December 22, 2022

Great service very courteous and helpful close to home for us very friendly nice customer service thank you good job More

by BILLHECK56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Noe, Brian Sluder
Report | Print
Dec 23, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for this wonderful review.

December 22, 2022

Dropped my vehicle off early in the morning for a mid-day service. They had the service complete 3 hours before it was even supposed to start. Quick and easy for me. More

by Khorenen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Powell (Chevy)
Report | Print
Dec 23, 2022 -

Kerry Chevrolet of Alexandria responded

Thank You for sharing your positive experience!

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