Kerry Chevrolet of Alexandria

Kerry Chevrolet did major work on my 2007 Chevrolet Trailblazer, there were 12 codes in the computer when it went in for repairs. After multiple days, they returned it to me. On the way home, the power Trailblazer, there were 12 codes in the computer when it went in for repairs. After multiple days, they returned it to me. On the way home, the power steering went out. A hydraulic hose they had installed was punctured by the fan blades. I returned it, was given a car to drive and it was repaired. I drove it to a wedding an hour away that night and the steering was still vibrating like a wheel was getting ready to come off. I called them the next day and took it back. The head mechanic, Dave, went for a test drive with me. He decided to check the "roundness" of the tires, as well as being balanced and aligned. He worked his way through that and determined it was either a wheel bearing or the differential. I continued to wait all afternoon for the wheel bearing to be replaced. Once Dave was finished, we went on another test drive. Dave indicated that he recleaned something that was initially cleaned during the first repair because the computer indicated it was having the same problem. He completely took it apart and cleaned it with cleaner as well as unclogging the openings with a straw. He also took the time to educate me on tires and which ones to buy using the rating system for tires. My frustration with the initial issues and length of repair time was ultimately replaced with Dave's reassurance, work, knowledge and patience. I spent $5,500 to have my 2007 Trailblazer repaired and am still in love with it. Thank you to everyone at Kerry Chevrolet for all of your help, particularly Dave! More

Kerry Hyundai was able to get my vehicle in to be seen within a reasonable time frame. within a reasonable time frame. More

Such nice employees! No pressure! Our new-used Chevy Traverse was clean and with gas when we drove away! Traverse was clean and with gas when we drove away! More

Great experience! My sales rep Mike was a huge help getting me what I needed. getting me what I needed. More

Andy was an excellent salesman. I've never had such a pleasant experience buying a car! He was friendly and informative. I never felt pressured and appreciated his open and honest communication. The deal pleasant experience buying a car! He was friendly and informative. I never felt pressured and appreciated his open and honest communication. The dealer portrayed the car accurately and I'm very pleased with it. More

Thorough evaluation and car fixed to our satisfaction with good explanation We got on quickly and communication was timely. with good explanation We got on quickly and communication was timely. More

Polite staff, quick work, staff lied about engine air filter AND cabin air filter to make a sale filter AND cabin air filter to make a sale More

They're staff always received you with a smiles and helped you with any question. helped you with any question. More

Pleasant, and professional people. The service desk lady was easy to deal with, and she did what she said she would do. I will continue to have my service performed at Kerry. was easy to deal with, and she did what she said she would do. I will continue to have my service performed at Kerry. More

Darius (spelling?) and his manager were very helpful, finding us an option (lease) that worked for us. We did not feel pressured at all. We are very pleased with our Hyundai Elantra so far. finding us an option (lease) that worked for us. We did not feel pressured at all. We are very pleased with our Hyundai Elantra so far. More