
Kerry Chevrolet of Alexandria
Alexandria, KY
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I had an appointment to get my car fixed for a recall on the car. While I waited for over an hour they had me test drive some cars. After an hour I go to the service desk and they tell me they couldn’t fix the car. While I waited for over an hour they had me test drive some cars. After an hour I go to the service desk and they tell me they couldn’t fix my car because they didn’t have the part. I got a letter from them saying I should not be driving the car that it could catch on fire. How come they didn’t know they didn’t have the part to fix my car for recall before I got there. I had an appointment. I said to the guy that to reschedule me then and he said no he couldn’t that it’s hard to get parts in for recalls. I took off of work and drove 35 min to their dealership for nothing. I barely got a sorry. When I texted the sales guy my concern I got no response. He did text me the next day saying he had a car for sale. They wouldn’t even give me a rental car. Im without a car now because of this. Im not happy at all!! More
Great to work with. This has been our most pleasant car buying experience in about 15 years. Would highly recommend them. Very honest and upfront about everything. buying experience in about 15 years. Would highly recommend them. Very honest and upfront about everything. More
Matt was a fantastic help. He was able to order the vehicle I wanted and it came in much earlier than promised. Matt stayed in close contact with me through the process and was very personable. I would vehicle I wanted and it came in much earlier than promised. Matt stayed in close contact with me through the process and was very personable. I would 100% buy my next vehicle from Kerry Hyundai in Alexandria and this sales associate. More