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Kerry Ford, Inc.

Springdale, OH

4.2
647 Reviews
Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership: You'll find all the information you need to buy a car right on our website.
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155 W Kemper Rd

Springdale, OH

45246

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Showing 647 reviews

September 01, 2023

My service was fast, convenient and I didn't have to wait very long. John Compton normally works on my vehicles but this was a simple seat repair. More

by GLENRUTHERFORD_45215
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Compton
Sep 07, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review! We look forward to your next visit with us!

August 30, 2023

The $83 cost for “The Works “ was higher than the $70 quoted online. The reason for the price difference is not obvious. More

by LarsGumby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryland
Aug 31, 2023 -

Kerry Ford, Inc. responded

Thank You for your feedback as we are always looking for ways to improve.

August 26, 2023

No wait, a comfortable waiting area. Pleasant associate at desk. Used coupon for a small saving More

by TOBERGTEJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change desk assiciate
Aug 28, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

August 22, 2023

Kerry Ford worked on my 2014 Ford Focus and done a great job they performed the work in a timely manner and kept me informed everyone was very professional. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Elliott
Aug 23, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review George!

August 21, 2023

Friendly, expedient service with reasonable rates, makes Kerry Ford the preferred servicer of our F-150 pickup! Scott More

by SWSTOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neal
Aug 22, 2023 -

Kerry Ford, Inc. responded

SWSTOVER, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

August 17, 2023

Kelly and her mechanic did a superior job in making repairs to my treasured 2013 Escape. More

by PHILIPCHAMBLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Aug 22, 2023 -

Kerry Ford, Inc. responded

PHILIPCHAMBLIN, thank you so much for the positive review!

August 16, 2023

Awesome crew you have over there. Always expect the best from them and I get just that without fail. Will definitely keep coming as always. More

by Gp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 17, 2023 -

Kerry Ford, Inc. responded

Thank You for this wonderful review!

August 16, 2023

Josh was an excellent sales rep to work in the purchase of my 2020 Silverado 2500HD. Even though the truck was scheduled for maintenance and not available for a test drive, he made it happen anyway. We t More

by feejames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fisher
Aug 16, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience, Congratulations on your new Truck Purchase!

August 16, 2023

As always the service Writer was very helpful and got me taken care of in a timely fashion. More

by tomfiremedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Kelly Ripka
Aug 16, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience, We look forward to your next visit with us!

August 15, 2023

They did a good job And did it timely . Cost was a little higher than I wanted but I was able to use my points previously earned which is a nice perk. More

by gromem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 16, 2023 -

Kerry Ford, Inc. responded

Thank You for your feedback, We look forward to your next visit with us!

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