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Kerry Ford, Inc.

Springdale, OH

4.2
647 Reviews
Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership: You'll find all the information you need to buy a car right on our website.
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155 W Kemper Rd

Springdale, OH

45246

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Showing 647 reviews

June 29, 2023

I always get great service at this dealer. From the service Writer to the mechanic they're all great. More

by tomfiremedic
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly in service
Jul 03, 2023 -

Kerry Ford, Inc. responded

Thank You for your kind words and this wonderful review!

June 25, 2023

The guys were very friendly and helpful I had no appointment and they got me in without a delay. More

by Char
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don’t have the a name
Jun 26, 2023 -

Kerry Ford, Inc. responded

Char, thank you for your kind words and this wonderful review!

June 20, 2023

Great company would highly recomend can't say enough about the great staff that worked there More

by RRENO0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Jun 21, 2023 -

Kerry Ford, Inc. responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 17, 2023

Little to no communication and took close to 4 weeks to get it back. The job itself was excellent though. More

by Connie
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name.
Jun 21, 2023 -

Kerry Ford, Inc. responded

Connie, We do apologize and appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

June 02, 2023

It is not the first time I visited this shop I always get good servce. More

by teen626712
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Krystal
Jun 06, 2023 -

Kerry Ford, Inc. responded

Thank you for this wonderful review..

June 02, 2023

Kelly is awsome and keeps track of all of our fleet vehicles as well as keeping me posted on their status. Repairs are always done correctly the first time. More

by Bryon Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jun 06, 2023 -

Kerry Ford, Inc. responded

Byron, thank you for sharing your positive experience and kind words about our team.

May 31, 2023

They hurried to get us in asap due to travel plans. Very much appreciated! OBD codes said turbo sensor. They reset and had 3 staff drive and inspect. Fortunately codes were false alarm and we're back o More

by DNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
crystal
Jun 01, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience.

May 27, 2023

Christy was professional and articulate. She listened well and assured me my problem would be addressed and explained clearly to me. She also noticed engine light and had mechanics look at t More

by KBRIGHT1821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see anyone
Jun 01, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience!

May 26, 2023

Reprogrammed the blind spot and cross traffic sensors, pulled my door security code and installed a rear wheel hub cover. All systems go! And this time the hub cover stayed on ( so far). More

by nackhla69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Wilkin, Billy George
Jun 01, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience!

May 25, 2023

Kelly in service and Sean in parts are the best if you can beat their service and professionalism, you're in a good place if not see these two. More

by tbarth2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly and Sean, Chris Williams
May 25, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience!

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