
Kerry Ford, Inc.
Springdale, OH
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I'm having an issue with my vehicle after service. I called back to the Quicklane. No answer, but I left a message on Ryan's phone. I have gone to this Quick lane for over 20 years and you have a I called back to the Quicklane. No answer, but I left a message on Ryan's phone. I have gone to this Quick lane for over 20 years and you have always done good work. I'm looking forward to resolving this issue. Donald More
I brought my SUV in for service the auto start stop still do not work I'm tired of bringing my car back and forth to Kerry Ford and don't get full results they kept the car over a week and still had the same do not work I'm tired of bringing my car back and forth to Kerry Ford and don't get full results they kept the car over a week and still had the same problem. More
KERRY Fords approach to service is executed perfectly. It is what I consider the gold standard of how a classy service shop should treat its customers. Frequent calls for info on how the service is going, It is what I consider the gold standard of how a classy service shop should treat its customers. Frequent calls for info on how the service is going, what to expect and when to expect it. A convenient shuttle when I drop my car off to get me where I need to be. They should put out a Youtube video for other dealer shops to see how a great service center should be ran. I will return here for all my car service. More
Sales staff was great to work with, very knowledgeable and friendly. Service center needs to improve communication between themselves and customers. and friendly. Service center needs to improve communication between themselves and customers. More