Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kerry Ford, Inc.
Springdale, OH
644 Reviews
Dedicated to serving all your automotive needs.
For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
You'll find all the information you need to buy a car right on our website.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 644 reviews
March 03, 2023
Everyone is very kind and knowledgeable. They offer thorough info and explanation regarding my vehicle including info I don’t think to ask about. Service is timely and efficient. They offer thorough info and explanation regarding my vehicle including info I don’t think to ask about. Service is timely and efficient. More
by SHARPESISTER1
Verified CustomerEmployees Worked With
Dave Minor, Billy George, Chris Bennington, Blake McGill, Marc Kowalk, Josh Fisher, Damian Gruseck, Kacey McDonald, Mike Bowling
February 28, 2023
I have come to this location three times now, the first time no problems, second time 3 luggnuts were missing from my tires, this last and third time my tires were not balanced during the rotation and afte time no problems, second time 3 luggnuts were missing from my tires, this last and third time my tires were not balanced during the rotation and after calling to try to resolve that issue I didn't receive a response. More
by Emgarman97
Employees Worked With
Service Department
February 24, 2023
I received excellent service thanks to rob the manager. He got my part in and put in quickly. He called me back just as he said he would. Give that man a increase in pay He got my part in and put in quickly. He called me back just as he said he would. Give that man a increase in pay More
by Searsosears
Employees Worked With
Dave Minor, Brandi Wilkin, Billy George, Chris Bennington, Andrea Nesbitt, Blake McGill, Chris Williams, Marc Kowalk, Josh Fisher
February 18, 2023
I took a chance and stopped in at Kerry Ford, and I’m glad I did! The sales team was amazing. I ended up working with Mark Kowalk, he was beyond helpful, patient, and made sure I was able to leave with e glad I did! The sales team was amazing. I ended up working with Mark Kowalk, he was beyond helpful, patient, and made sure I was able to leave with exactly what I was looking for. I highly recommend Kerry Ford if you’re in the market for a vehicle. More
by denamarie357
Employees Worked With
Marc Kowalk
February 14, 2023
I went in to get an oil change and tire rotation, and they decided to charge me for the works package without asking. I also have had my car for less than a year that I bought here and my windshield wipe they decided to charge me for the works package without asking. I also have had my car for less than a year that I bought here and my windshield wiper came off in the car wash, and somehow I am to blame and to pay for it. More
by NICHOLEHAMBURG
Employees Worked With
Unknown
