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Kerry Ford, Inc.
Springdale, OH
647 Reviews
Dedicated to serving all your automotive needs.
For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
You'll find all the information you need to buy a car right on our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 647 reviews
January 20, 2024
Tire rotation is no good without changing pressure back to calibradid set.and service was not done satisfactory. to calibradid set.and service was not done satisfactory. More
by Tree
Verified CustomerEmployees Worked With
Dave Minor, Brandi Wilkin, Andrea Nesbitt, Blake McGill, Kacey McDonald, Corey Wilkin, Marc Hendel, Lyndse Hughes
January 08, 2024
Really great service. Josh Fisher helped me out, and the experience was awesome. He answered all my questions, so I was fully able to understand the process. Great service Josh Fisher helped me out, and the experience was awesome. He answered all my questions, so I was fully able to understand the process. Great service! More
by sbarger1919
Employees Worked With
Josh Fisher
January 05, 2024
Fast service. Great customer experience and nice people to deal with. Nice, waiting room and clear price and service recommendations Great customer experience and nice people to deal with. Nice, waiting room and clear price and service recommendations More
by Lancasterjoel
Employees Worked With
Cyrus
January 03, 2024
Josh was great. He was very knowledgeable and got me a deal on a great truck. Highly recommend going to see him for you next car, truck or SUV. He will have you dri He was very knowledgeable and got me a deal on a great truck. Highly recommend going to see him for you next car, truck or SUV. He will have you driving your next vehicle quickly. Thanks again!! More
by Amanda
Employees Worked With
Josh Fisher
December 28, 2023
I stopped into the service department to see when I could get my recently delivered Bronco inspected for drivetrain/brake system defect. I purchased my vehicle from another local dealer and was in the area a get my recently delivered Bronco inspected for drivetrain/brake system defect. I purchased my vehicle from another local dealer and was in the area and I had a few minutes of free time. From the moment I arrived, every employee was incredibly positive, helpful, and professional. The service dept staff went out of their way to get me taken care of despite their busy service department. They offered to have the quick change service department do a fast inspection, in the hopes of saving me time, to look for a possible quick fix opportunity to get me back on my way, ASAP. Both Evan - the Service Advisor and Antonio -the Technician took care of the situation within a very short amount of time (30 min) identified it and fully resolved my issue. While anticipating the long delay, I stopped in to see Brandie -the Sales Product Specialist to look for another vehicle. She was very helpful, professional, and incredibly knowledgeable of all the vehicles today that inquired about. Folks the service from this dealer (Service /Sales) was first-rate. I have not visited a Ford brand dealer that demonstrated this amount of professionalism, care, resolve, and efficiency in a very long time. They have earned my current and future business. More
by Tim Brocklehurst
Employees Worked With
Evan & Antonio - Service Dept , Brandi Wilkin
December 16, 2023
Josh was attentive and incredibly helpful. He finished up the sales paperwork as quickly as possible and made our buying experience pleasant. He finished up the sales paperwork as quickly as possible and made our buying experience pleasant. More
by Stella
Employees Worked With
Josh Fisher, Damian Gruseck
