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Kerry Ford, Inc.

Springdale, OH

Overview
Reviews
Vehicles
4.4
644 Reviews
Call Dealership (513) 671-6400

155 W Kemper Rd

Springdale, OH

45246

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Showing 644 reviews

January 07, 2023

Got me right in for my oil change though it took one hr and 15 minutes More

by BRENDASTRANGE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McGill
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Jan 09, 2023 -

Kerry Ford, Inc. responded

BRENDASTRANGE7, thank you so much for the positive review!

January 06, 2023

Quick service but prices have doubled since November. Wouldn’t go there for oil change and tire rotations but the warranty requires it. More

by UCINCI10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Jan 06, 2023 -

Kerry Ford, Inc. responded

Thank You for this great review today!

January 06, 2023

Christina is the only one to be helpful! But the claim was handled appropriately not right! Collusion Center is just rude and my experience overall was awful. Christina kept me calm but fr More

by kchapel78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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January 05, 2023

I had an appointment with Kelly Lipka, dropped off my Escape for the safety recall. It wasn’t long and she called me and said my car was ready to go. Everything went great, in and out, repaired, and no p More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lipka !!! Very good!
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Jan 05, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience.

January 04, 2023

I have been in the dealership several times. Everyone was very helpful and courteous. I received prompt service and good advice. I am very grateful and impressed with the service. More

by Rocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales department.
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Jan 04, 2023 -

Kerry Ford, Inc. responded

Rocco, Thank You for this wonderful review!

January 03, 2023

Customer service was great very friendly came and told me all that was wrong with my car good job 🙂 More

by CHERYLDARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know her name it was the service department
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Jan 03, 2023 -

Kerry Ford, Inc. responded

Cheryl, thank you so much for the positive review!

January 03, 2023

Very caring fast and efficient. I absolutely loved the woman behind the desk. They even assisted me she I left. Great service More

by marylove482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Minor, Brandi Wilkin, Billy George, Chris Bennington, Andrea Nesbitt, Blake McGill, Chris Williams, Marc Kowalk, Josh Fisher
Report | Print
Jan 04, 2023 -

Kerry Ford, Inc. responded

marylove482, thank you for your kind words and this wonderful review!

January 01, 2023

Staff was nice but the manager was not came off as rude and when you walk in they sometimes will not come up to you but they have a good selection of vehicles and are priced fairly. More

by BRIANDOWNING2002
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandi Wilkin, Billy George
Report | Print
Jan 02, 2023 -

Kerry Ford, Inc. responded

Brian, Thank You for sharing your experience. We will use this feedback as an opportunity to improve.

January 01, 2023

Josh was very attentive on seeing if I needed anything while we waited 1.5 hours for finance to get the paperwork done. Cash sale More

by WALTERSTCLAIRROOFING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrea Nesbitt, Josh Fisher
Report | Print
Jan 02, 2023 -

Kerry Ford, Inc. responded

Thank You for your feedback.

December 31, 2022

The staff was very friendly and helpful when it came to getting my truck. There was also a very wide variety of trucks More

by BRYCEKRAMER19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy George, Chris Williams
Report | Print
Jan 01, 2023 -

Kerry Ford, Inc. responded

Bryce, Thank You for this wonderful review.

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