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Kerry Ford, Inc.

Springdale, OH

Overview
Reviews
Vehicles
4.4
644 Reviews
Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership: You'll find all the information you need to buy a car right on our website.
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155 W Kemper Rd

Springdale, OH

45246

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Showing 644 reviews

December 31, 2022

The staff was very friendly and helpful when it came to getting my truck. There was also a very wide variety of trucks More

by BRYCEKRAMER19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy George, Chris Williams
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Jan 01, 2023 -

Kerry Ford, Inc. responded

Bryce, Thank You for this wonderful review.

December 30, 2022

Very friendly people, very professional, very helpful all around would recommend going to Kerry ford More

by GARYGREGG22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damien
Report | Print
Jan 01, 2023 -

Kerry Ford, Inc. responded

Thank You for your recommendation and this great review.

December 23, 2022

Poor response. Terrible design from Ford in allowing failure of hybrid electric system to totally stop functioning of gas system. Demanding $12000 repasir for $200 More

by chaglog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Report | Print
Dec 27, 2022 -

Kerry Ford, Inc. responded

chaglog, We have asked for your contact information. We have yet to hear back from you.

December 23, 2022

They started my oil change early since I arrived an hour early and they were very accommodating mainly the service desk employee who had red hair and was tall, he was extremely friendly and nice, I had to w More

by Amber
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Report | Print
Dec 26, 2022 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience.

December 22, 2022

Always great service. The staff is always friendly and accommodating. The service all of my cars, even my Audi! More

by blt4dtf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy George
Report | Print
Dec 23, 2022 -

Kerry Ford, Inc. responded

Thank You for this great review.

December 19, 2022

Friendly and courteous Service personnel. Answered all my questions and I was able to locate my vehicle after repairs. More

by beth14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Report | Print
Dec 19, 2022 -

Kerry Ford, Inc. responded

Thank You for this great review!

December 18, 2022

Very professional and courteous service. With minimal wait time. Comfortable waiting area Satisfied customer service More

by DBMOTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 19, 2022 -

Kerry Ford, Inc. responded

Thank You for this wonderful review.

December 17, 2022

Great communication and fast service on fixing recalls on my Ford Edge! Christina and Rob are both great! More

by Calen13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTINA, ROB MCGILL
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Dec 19, 2022 -

Kerry Ford, Inc. responded

Thank You for this great review.

December 17, 2022

I trust them with my car. They recommend services my car needs. Done on time and fair price. More

by DBUNNELL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Dec 19, 2022 -

Kerry Ford, Inc. responded

Thank You for this wonderful review.

December 16, 2022

Friendly and courteous Service personnel. Easy access to Dealer entrance, and I was able to locate my vehicle after repairs within the same area. Great Experience ! More

by na0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan, CSR at Service Dept
Report | Print
Dec 19, 2022 -

Kerry Ford, Inc. responded

Thank You for this wonderful review.

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