Kerry Ford, Inc.

Josh was very attentive on seeing if I needed anything while we waited 1.5 hours for finance to get the paperwork done. Cash sale while we waited 1.5 hours for finance to get the paperwork done. Cash sale More

Staff was nice but the manager was not came off as rude and when you walk in they sometimes will not come up to you but they have a good selection of vehicles and are priced fairly. and when you walk in they sometimes will not come up to you but they have a good selection of vehicles and are priced fairly. More

While the customer representative who helped me was lovely, I question the business practices of this dealership. I scheduled my car for recall maintenance 2.5 weeks out, being told it may take up to 3 lovely, I question the business practices of this dealership. I scheduled my car for recall maintenance 2.5 weeks out, being told it may take up to 3 days. The day I drop it off, I’m told they made need to keep it a whole week because they’re just too busy. To top it off, they didn’t have any loaner cars available for me despite reserving one. I was supposed to hear back from them, but I wound up calling after 6 days to check on the status. They had just pulled my car in to look at it and realized they didn’t even have the parts needed to address the recalls. So I was without a car for 7 days total, and nothing was even done to it. Don’t schedule people to drop off their cars if you aren’t going to be able to look at them in a timely manner. And maybe check your inventory of parts too before taking someone’s keys. More

The staff was very friendly and helpful when it came to getting my truck. There was also a very wide variety of trucks getting my truck. There was also a very wide variety of trucks More

Very friendly people, very professional, very helpful all around would recommend going to Kerry ford around would recommend going to Kerry ford More

They started my oil change early since I arrived an hour early and they were very accommodating mainly the service desk employee who had red hair and was tall, he was extremely friendly and nice, I had to w early and they were very accommodating mainly the service desk employee who had red hair and was tall, he was extremely friendly and nice, I had to wait an hour and a half there with my 3 year old but it was fine, I was offered coffee and a ride home from Ford, I declined it bc my 3 year old needed a car seat. More

Poor response. Terrible design from Ford in allowing failure of hybrid electric system to totally stop functioning of gas system. Demanding $12000 repasir for $200 Terrible design from Ford in allowing failure of hybrid electric system to totally stop functioning of gas system. Demanding $12000 repasir for $2000 car. More

Always great service. The staff is always friendly and accommodating. The service all of my cars, even my Audi! The staff is always friendly and accommodating. The service all of my cars, even my Audi! More

Friendly and courteous Service personnel. Answered all my questions and I was able to locate my vehicle after repairs. Answered all my questions and I was able to locate my vehicle after repairs. More

Very professional and courteous service. With minimal wait time. Comfortable waiting area Satisfied customer service With minimal wait time. Comfortable waiting area Satisfied customer service More