
Kerry Ford, Inc.
Springdale, OH
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They helped me out tremendously with getting the recalls fulfilled on my car. They said it would be about 2 weeks before my car was done but I received it back in 3 days. Excellent service, thank you! fulfilled on my car. They said it would be about 2 weeks before my car was done but I received it back in 3 days. Excellent service, thank you! More
I was in for a 20k mile checkup. They added a recall (software update) at the counter. I left my car for the day and Kelly called me about 4:00 to tell me it was finished. Picked They added a recall (software update) at the counter. I left my car for the day and Kelly called me about 4:00 to tell me it was finished. Picked up car at 5:30. Kelly wasn't there so another employee checked me out. Couldn't have been any easier. More
The service technician did a fine job. but the communications and staffing is very poor. I was sent to voice mail 4 times over 2 days including to the general manager, with no response. I but the communications and staffing is very poor. I was sent to voice mail 4 times over 2 days including to the general manager, with no response. I had to drive to the dealership to get a status on my vehicle. More