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Kerry Ford, Inc.

Springdale, OH

4.4
644 Reviews

155 W Kemper Rd

Springdale, OH

45246

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Showing 644 reviews

July 17, 2022

They helped me out tremendously with getting the recalls fulfilled on my car. They said it would be about 2 weeks before my car was done but I received it back in 3 days. Excellent service, thank you! More

by VONICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 18, 2022 -

Kerry Ford, Inc. responded

VONICE,thank you for your kind words and this wonderful review!

July 14, 2022

The sales process was a good experience, that is why this is the seventh Ford I have purchased at Kerry Ford. More

by KPARKER15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy George
Jul 14, 2022 -

Kerry Ford, Inc. responded

Hello, thank you for sharing your positive experience!

July 12, 2022

Another homerun hit by Kelly and the technicians. We are back on the road servicing our customers. More

by SWILSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Lipka
Jul 13, 2022 -

Kerry Ford, Inc. responded

Swilson, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

July 07, 2022

Got me in on short notice for tire repair and got routine maintenance that was due also. Much appreciated. More

by JFOSTER5012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo, inservice
Jul 08, 2022 -

Kerry Ford, Inc. responded

JFOSTER5012, thank you for your kind words and this wonderful review!

July 06, 2022

I was in for a 20k mile checkup. They added a recall (software update) at the counter. I left my car for the day and Kelly called me about 4:00 to tell me it was finished. Picked More

by slippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kell Lipka
Jul 06, 2022 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience and this great review!

July 03, 2022

Kelly was great professional and very polite great working with her. keep the good work up KELLY More

by GMCCARARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kelly
Jul 05, 2022 -

Kerry Ford, Inc. responded

GMCCARARY, thank you for your kind words and this wonderful review!

June 29, 2022

The Kerry Ford team is helpful, accurate, and fast. We appreciate getting our truck back on the road quickly. More

by SWILSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly & Liz in Ford service
Jun 29, 2022 -

Kerry Ford, Inc. responded

SWILSON13, Thank You for the kind comments about our team and this great review!

June 21, 2022

The service technician did a fine job. but the communications and staffing is very poor. I was sent to voice mail 4 times over 2 days including to the general manager, with no response. I More

by DKOLLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emily Combs
Jun 22, 2022 -

Kerry Ford, Inc. responded

Dkoller, We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please give our service manager Tony a call so we can work towards a solution. Thank you and have a great day.

June 21, 2022

Service was excellent, curticy was top notch 👌 In and out in an hour and a half. Perfect More

by chuck.cdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Dietrich
Jun 22, 2022 -

Kerry Ford, Inc. responded

chuck.cdj, we are very happy to have provided you with such a positive experience!

June 15, 2022

Tony was great to work with and the service advisor kept me informed on the repair progress. More

by ehmarathon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Blaine
Jun 15, 2022 -

Kerry Ford, Inc. responded

ehmarathon, thanks for your praise and kind comments about our team.

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