Kerry Ford, Inc.
Springdale, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Friendly staff, eager to be helpful. Staff were attentive and eager to help. They were knowledgeable. My salesman helped me with learning the tech in the truck even syncing my phone to th Staff were attentive and eager to help. They were knowledgeable. My salesman helped me with learning the tech in the truck even syncing my phone to the blue tooth for me. The only downside was that even after I stated that I was not interested in the extended warranty the employee said he had to give me the presentation. I said "be fast". It wasn't. A little later another person had a run at me. If you know what you want and don't want and stick to your guns you'll be fine. It was as good an experience buying a vehicle as I could expect. More
A great buying experience, at Kerry Ford. I set an appointment online to come in and look at Ranger pickups. Breanna reached out to confirm and find out what I was looking for. When I arrived I set an appointment online to come in and look at Ranger pickups. Breanna reached out to confirm and find out what I was looking for. When I arrived at the dealership I was treated like royalty. Breanna had a Ranger that met my needs washed and ready to drive. I worked directly with Breanna who was very knowledgeable, and convinced me that I was making the right decision. The whole team was professional, knowledgeable, and met all my needs. Once I purchased the Ranger, Breanna went over all the features of the Ranger to make sure I understood all the bells and whistles. I would highly recommend Kerry Ford. Talk about "Red Carpet Treatment".... That's what you get at Kerry. Thank you all, I sincerely appreciate the great experience. More
Service Excellence From the moment I entered the Dealership, I had Red Carpet Treatment from the service dept. to the cashier. They also furnished me a loaner. From the moment I entered the Dealership, I had Red Carpet Treatment from the service dept. to the cashier. They also furnished me a loaner. More
Service of my 2010 Ford Edge Had recurring problem with my edge in that it would not start or crank at random instances, It would start after some time or days. Finally got it at Had recurring problem with my edge in that it would not start or crank at random instances, It would start after some time or days. Finally got it at the Ford service when it wouldn't start. They perform check and determined with a high degree of certainty that the problem was the starter and starter relay. These were replaced and it has been starting well ever since. The service group was friendly and concerned with my problem. More
The Service Department is top rate. The employees are always friendly and make my oil change visit plesant. The Customer Lounge is always clean and enhances the overall experience. always friendly and make my oil change visit plesant. The Customer Lounge is always clean and enhances the overall experience. More
Fair and Easy to deal with After experiencing another dealer's attempt to tack on a 'reconditioning fee' on the price listed on the internet, I walked away feeling mislead. K After experiencing another dealer's attempt to tack on a 'reconditioning fee' on the price listed on the internet, I walked away feeling mislead. Kerry was the polar opposite experience. Everything was up front, nothing hidden. They corrected a few things on the car that I didn't even ask for. Overall, a great buying experience and will be back. More
I was very happy to have my service for my vehicle done at Kerry Ford. This dealership was a pleasure to work with. I had excellent service. Every person I spoke with from the service representative, Perk, at Kerry Ford. This dealership was a pleasure to work with. I had excellent service. Every person I spoke with from the service representative, Perk, to the Billing person Susan that cashed me out we're very efficient and nice. I want to shout out about my mechanic, he did a vehicle check up and checked my brakes. I was very satisfied! I felt I got an honest check up on my car. I wasn't experiencing any problems but was told from a different dealership that I needed brakes. This was not true. Kerry Ford did not see any problems and mentioned I had many more miles before I would need brakes. Thank you to my mechanic for saving me money and for your honest evaluation!! Thank you Kerry Ford for all the great folks you employee! I will be bringing my vehicles to Kerry Ford from now on! More
I was there one day and was going to wait 2 hours. Came back next day and waited just as long. Time is precious. Service was great. The two guys out front were very helpful. They even resinked my phone for back next day and waited just as long. Time is precious. Service was great. The two guys out front were very helpful. They even resinked my phone for me. Very much appreciated. More
These guys are amazing!! They are easy to work with.. they understand a budget and will do everything possible to make the buyer feel comfortable in the purchase... biggest thing is they stand behind the they understand a budget and will do everything possible to make the buyer feel comfortable in the purchase... biggest thing is they stand behind their sells... yes I have had couple issues with my truck but they have always made it right and fixed it while giving me a loaner auto to drive !! I wouldn’t go any where else!!! More
It was enjoyable Meet Jacob Richmond was a nice young man. My wife and I enjoyed working with him. The dealership seemed family friendly. I know my wife liked that a l Meet Jacob Richmond was a nice young man. My wife and I enjoyed working with him. The dealership seemed family friendly. I know my wife liked that a lot. Everyone we meet was very helpful and we would recommend Kerry Ford to our family and friends. That's for making the purchase so easy. More



