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Kerry Ford, Inc.

Springdale, OH

4.2
647 Reviews
Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership: You'll find all the information you need to buy a car right on our website.
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155 W Kemper Rd

Springdale, OH

45246

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Showing 647 reviews

November 27, 2019

Friendly staff, eager to be helpful. Staff were attentive and eager to help. They were knowledgeable. My salesman helped me with learning the tech in the truck even syncing my phone to th More

by MAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
November 26, 2019

A great buying experience, at Kerry Ford. I set an appointment online to come in and look at Ranger pickups. Breanna reached out to confirm and find out what I was looking for. When I arrived More

by kjddoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna Richmond, Sales Manager, Finance and Insurance manager.
November 25, 2019

Service Excellence From the moment I entered the Dealership, I had Red Carpet Treatment from the service dept. to the cashier. They also furnished me a loaner. More

by billmccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bud, Lane Taylor
November 25, 2019

Service of my 2010 Ford Edge Had recurring problem with my edge in that it would not start or crank at random instances, It would start after some time or days. Finally got it at More

by wwm3148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in service, Dave Minor
November 23, 2019

The Service Department is top rate. The employees are always friendly and make my oil change visit plesant. The Customer Lounge is always clean and enhances the overall experience. More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
Chris Creech
November 22, 2019

Fair and Easy to deal with After experiencing another dealer's attempt to tack on a 'reconditioning fee' on the price listed on the internet, I walked away feeling mislead. K More

by JGILLESPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Moreland
November 22, 2019

I was very happy to have my service for my vehicle done at Kerry Ford. This dealership was a pleasure to work with. I had excellent service. Every person I spoke with from the service representative, Perk, More

by connie
Recommend Dealer
Yes
Employees Worked With
Perk, Susan, & Mechanic
November 22, 2019

I was there one day and was going to wait 2 hours. Came back next day and waited just as long. Time is precious. Service was great. The two guys out front were very helpful. They even resinked my phone for More

by smithmc54
Recommend Dealer
Yes
Employees Worked With
2 guys at service desk 2 very knowledgeable.
November 22, 2019

These guys are amazing!! They are easy to work with.. they understand a budget and will do everything possible to make the buyer feel comfortable in the purchase... biggest thing is they stand behind the More

by Trucker83
Recommend Dealer
Yes
Employees Worked With
David Cooperstein, Art Hendrixson, Lane Taylor, Matt Ficker, Chris Creech
November 22, 2019

It was enjoyable Meet Jacob Richmond was a nice young man. My wife and I enjoyed working with him. The dealership seemed family friendly. I know my wife liked that a l More

by bhammack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Richmond and his Father, David Cooperstein
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