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Kerry Ford, Inc.

Springdale, OH

4.2
647 Reviews
Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership: You'll find all the information you need to buy a car right on our website.
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155 W Kemper Rd

Springdale, OH

45246

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Showing 647 reviews

November 21, 2019

Everyone was very helpful and friendly. They made me feel at home and answered all my questions. Excellent customer service! Will recommend to family and friends! More

by megrein51
Recommend Dealer
Yes
Employees Worked With
Brianna and Jason 5 stars, Lane Taylor, Cooper Geiser, Chris Creech
November 19, 2019

simple fix was not simple! What appeared to be a simple task (replacing a bulb) was much more complicated. Good job by Kerry staff diagnosing the situation, ordering and install More

by bkpence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
have no idea
November 18, 2019

They worked and worked to get me the truck. I like it very Titus worked very hard to get me into the F250truck 2015. Received a somewhat decent value on my 2017 fusion that I traded in more than any other dea More

by jseeberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tytus Stebbins
November 18, 2019

2019 f_150 Every one I dealt with was knowledgeable and polite. Dealership done their best to see that i was pleased. Would recommend to anyone looking for a ve More

by R Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Witt
November 14, 2019

Excellent service. I had an issue that needed fixing right away. The service manager, Brian, and the service adviser, Shawna, got me in on a Monday without an appt. and More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Groves, Shawna
November 13, 2019

Great Experience The Service-Center staff are incredibly nice, helpful, and skilled. They let me know what the problems were, how critical it was to repair them soon, More

by Erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pirk Elliott
November 05, 2019

A very good experience. Started working with Brian Williams, test drives and new car information. When we told him that we had a Z plan, we were introduced to Dave Minor to f More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Williams, Dave Minor
November 05, 2019

I got a good truck at a good price. Salesman Rick McDaniel did a very professional job handling the sale and follow up on my GMC Canyon Purchase. I asked him for an owners manual and an More

by Kerry Buick GMC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McDaniel
November 04, 2019

Great experience They were very patient getting me setup in my new Ford Escape. They were professional and courteous. I will go back because of their kindness. More

by Jim Brun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Creech
November 04, 2019

aggravating quick lane seems to be going down hill. techs need more training,floor needs better mats for oily high traffic area. spent 4 hrs. getting tire repaire More

by Double D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Suggs, Jr.
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