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Kerry Ford, Inc.

Springdale, OH

Overview
Reviews
Vehicles
4.4
645 Reviews
Dedicated to serving all your automotive needs. For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership: You'll find all the information you need to buy a car right on our website.
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155 W Kemper Rd

Springdale, OH

45246

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Showing 645 reviews

November 18, 2023

Josh Fisher met us at the door and asked the right questions to put us in exactly the car we wanted. He explained the car’s features and made good comparisons to previous cars we have owned that were More

by robrazzano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Fisher
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Nov 20, 2023 -

Kerry Ford, Inc. responded

Thank You for your kind words about Josh and this wonderful review. Congratulations!

November 18, 2023

The staff was friendly . The service was relatively quick. Making my next appointment was easy. More

by stefniebee
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McGill
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Nov 20, 2023 -

Kerry Ford, Inc. responded

Thank You for your kind words and this wonderful review.

November 18, 2023

Have always had good experiences with the service department and the work has been done in a timely manner More

by jdtillery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michail Flowers
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Nov 20, 2023 -

Kerry Ford, Inc. responded

Thank You for your kind words and this wonderful review.

November 15, 2023

Friendly, wait time about 20 minutes. Quick in quick out. Explained everything and what I need next service visit. More

by Jarvivisclassic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michail Flowers
Report | Print
Nov 17, 2023 -

Kerry Ford, Inc. responded

Thank you for this great review and look forward to your next Ford service visit with us!

November 15, 2023

Service advisor was very helpful in explaining what needed to be repaired. Was up front as to when the repair would be done. More

by JPKGARDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Frede
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Nov 17, 2023 -

Kerry Ford, Inc. responded

Thank you for this great review and look forward to your next Ford service visit with us!

November 10, 2023

The Quick Lane is convenient and provides fast service. I can drop off my car or wait in their nice waiting area with computer access and free coffee or hot chocolate. More

by DJBFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michail Flowers
Report | Print
Nov 13, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive experience with our service department, We look forward to your next visit with us!

November 08, 2023

The on side service is the thing ever. The two technicians were perfect gentleman. Thank you. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 10, 2023 -

Kerry Ford, Inc. responded

Thank You for sharing your positive service experience. We look forward to your next visit with us.

November 07, 2023

I really like the way this dealership does business. From the time I walked in to the time I left, my salesman, Josh Fisher, was up front about the sale. It didn't feel pressured or like the numbers wer More

by dconnors5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg in Finance , Josh Fisher
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Nov 08, 2023 -

Kerry Ford, Inc. responded

Thank You for this positive review, Congratulations on the purchase of your New Ford.

November 05, 2023

Doing the best they can with a technician shortage. Timely updates by phone from Greg. More

by MIKECOOMBS44
Recommend Dealer
Yes
Employees Worked With
Greg Frede
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Nov 06, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for your kind words and this wonderful review!

November 05, 2023

Always good service, the . managers are always polite and the mechanics answer in atotaly professional manner, I always am satisfied with the maintenance performed! More

by JEREMY.GRAJEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk people!
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Nov 06, 2023 -

Kerry Ford, Inc. responded

Hello, thank you for your kind words and this wonderful review!

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