Kerry Ford, Inc.

Sales - 5 for 5. Great experience, and Dave is the man. Financing was smooth enough, as well. I was real hipped on Kerry Ford until . . . I needed service. My Great experience, and Dave is the man. Financing was smooth enough, as well. I was real hipped on Kerry Ford until . . . I needed service. My radiator failed. It happens. Thus began a saga that has taken three weeks now. I was told that there were multiple radiators installed, all of which leaked. Okay. Sure. Then, they were waiting 3 days for more parts. Right. Okay. Now . . . we just didn't get to it. We are busy. That's sort of unacceptable after 3 weeks, so I called to ask about it. Steve Rucker in service informed me that he didn't have to explain anything to me and that I was free to come get my truck anytime. He has no business in any customer facing role, and I have absolutely no trust for him or his service department after this debacle. As it stands, I still don't have my truck back. They may get to it today, if all goes right, after sitting on the part for three days and a weekend. So, for sales, they'll take care of you. For service, maybe your drunk uncle would be a better choice. Or at least any other Ford dealership would be be. More

Recently bought a used car from Kerry Ford and worked with Josh Fisher. Overall great experience. No sales pressure, very straight forward, overall process was quick and easy. Would highly recommend. with Josh Fisher. Overall great experience. No sales pressure, very straight forward, overall process was quick and easy. Would highly recommend. More

I bought my 2025 Bronco from this dealership earlier this year. When I was asked if I wanted an extended warranty I told them I wanted the Ford warranty premium plan. My son who lives in another state and wo year. When I was asked if I wanted an extended warranty I told them I wanted the Ford warranty premium plan. My son who lives in another state and works for Ford also spoke to them and told them which warranty I wanted. I found out this week when there was an issue with my car that they sold me an aftermarket warranty not the one I requested. My fiancé and my son were both witnesses to my request. When I spoke to the finance manager he told me they hadn’t sold the Ford warranty in a long time…so they lied to me when I bought my car. I’ll never recommend this dealer to anyone ….ever! I’m waiting for them to make this right and get the warranty I originally requested…Ford Corporate has requested this on my behalf….we’ll see if the do the right thing!! More

Josh was absolutely fantastic! He got us in and out of there with no issues. I would 100% recommend him for all of your car needs! He got us in and out of there with no issues. I would 100% recommend him for all of your car needs! More

Best dealership I’ve been to! Josh was amazing and did everything he could to help find the best car for me at a price I could afford!! I recommend everyone go to Kerry and ask fo Josh was amazing and did everything he could to help find the best car for me at a price I could afford!! I recommend everyone go to Kerry and ask for Josh More

Josh Fisher made my car buying experience amazing! I would highly recommend him! Thank you! I would highly recommend him! Thank you! More

I worked with Josh today in purchasing a used Ford Bronco. WOW ! What an amazing person , professional and made it so easy with no pressure. I am definitely going to refer my family and friends to Jo Bronco. WOW ! What an amazing person , professional and made it so easy with no pressure. I am definitely going to refer my family and friends to Josh for their next vehicle. Josh is a class act and deserves recognition by his service he provided for us today . I love my Bronco !!! More

I am a lifetime Ford customer who has lived all over the country. This is the absolute worst ford dealership I have ever experienced. Do yourself a favor and go anywhere else. They screwed up my financing d country. This is the absolute worst ford dealership I have ever experienced. Do yourself a favor and go anywhere else. They screwed up my financing deal, didn't link a purchased warranty to my vehicle, and the service dept is the most unprofessional staff I have come across at any dealership. The service manager Steve Rucker is a weird insecure little man who comes out of his tiny office trembling with anger and refuses to have any sort of logical or cordial conversation. He has no business being in a management role. Do yourself a huge favor and never purchase a vehicle or have your vehicle serviced at this location. More

Worst than a 0 review oil changed and tire rotation forgot to put oil cap back on car would give a rental car got car back still oil place over charged said they no they have issue but working them ou forgot to put oil cap back on car would give a rental car got car back still oil place over charged said they no they have issue but working them out it a total joke horrible go for service if you want your car tore up not first time said before changed oil didn’t change tire rotation didn’t no this never ever go there then get a attitude with me over there screwing up stay far far away crooks More

Josh and everyone at Kerry Buck GMC made purchasing my truck a great experience. Josh went out of his way to address every detail promptly and appropriately. Highly recommend! truck a great experience. Josh went out of his way to address every detail promptly and appropriately. Highly recommend! More